Food & Beverage Attendant

Oaks Hotels, Resorts & Suites; Auckland; On-site; NZD 28,000 - 34,000; Part time

Benefits offered by this job

Career growth

Hotel deals

Global perks

Retail rewards

Experiences

Health insurance

Generous leave

Wellness support

Job summary

Oaks Auckland Hotel is seeking enthusiastic Food and Beverage Attendants for a part-time role with breakfast, lunch, and dinner shifts. Flexibility across seven days, including weekends and public holidays, is required.

You will take orders, showcase menu knowledge, and provide friendly, professional service to guests. Ideal candidates have proven customer service experience, strong communication, and reliability to thrive in a fast-paced hospitality environment.

Qualifications

• Proven experience delivering high-quality customer service.
• Previous waitstaff or bartender experience.
• Excellent communication and friendly attitude.
• Reliable and able to work in a fast-paced environment.

Responsibilities

• Accurately taking and processing guest food and beverage orders
• Demonstrating strong menu knowledge and confidently making recommendations
• Delivering professional, efficient and friendly table service
• Providing exceptional customer service and exceeding guest expectations

Skills

Customer service

Waitstaff experience

Bartender experience

Communication skills

Job description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Auckland Hotel are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a part-time basis.

This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.

As a valued team member, you will contribute to memorable guest experiences by:

• Accurately taking and processing guest food and beverage orders
• Demonstrating strong menu knowledge and confidently making recommendations
• Delivering professional, efficient and friendly table service
• Providing exceptional customer service and exceeding guest expectations

Shift Details (subject to change)

• Breakfast, lunch and dinner shifts
• Rotating rosters across Monday through to Sunday
• Full availability required, must be available to work weekends
• Split shifts may be required on some days

Qualifications

To succeed in this role, you will demonstrate:

• A warm and approachable demeanor with a positive attitude.
• Proven experience delivering high-quality customer service.
• Previous experience in a waitstaff or bartender position.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holidays

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

This is your chance to work within a property backed by two powerhouse organisations - Minor Hotels, a global hotel operator with a portfolio of over 640 properties, and Mulpha, a leading investment group with a strong commitment to hospitality excellence.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within New Zealand.