FMCG Data & Insights Account Lead (Auckland)

Circana New Zealand; Ōrākei; On-site; NZD 70,000 - 110,000; Full time

Job summary

Circana in Auckland, New Zealand is seeking an Account Manager to provide data and insights consulting for FMCG clients, translating Circana’s analytics into actionable strategies that drive growth. You will lead client relationships and guide account planning to deliver value and revenue.

The role requires a tertiary business qualification and 2+ years in FMCG, with strong communication, relationship building, and MS Office skills.

Qualifications

• Tertiary qualification in Business, Management, or related field preferred.

Responsibilities

• Build effective plans: Develop, maintain, and execute client Account Plans to deliver growth for our clients and Circana
• Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value. Attend and contribute to day-to-day client meetings resulting in a deep understanding of client growth strategies and 90-day work cycles
• Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
• Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
• Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.
• Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
• Maintain Industry Expertise: Stay current on trends in the FMCG marketplace and macro environment to position Circana as a thought leader and trusted advisor. Maintain positive NPS (Net Promoter Score) of 9 or above in the annual Circana CSAT survey.
• Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
• Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
• Contribute to other Circana initiatives as requested by your people leader

Skills

Exceptional client service

Effective communication

Relationship building

Commercial acumen

Business development

Analytical skills

Storytelling with data

Planning and execution

Leadership and influence

MS Office proficiency

Education

Tertiary qualification in Business/Management or related field

Tools

MS Excel

PowerPoint

Job description

Circana in Auckland, New Zealand is seeking an Account Manager to provide data and insights consulting for FMCG clients, translating Circana’s analytics into actionable strategies that drive growth. You will lead client relationships and guide account planning to deliver value and revenue.

The role requires a tertiary business qualification and 2+ years in FMCG, with strong communication, relationship building, and MS Office skills.