First Aid Training Team Leader

New Zealand Red Cross; Auckland; Hybrid; NZD 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Five weeks annual leave

Discounts on health insurance

Flexible hybrid work

Zusammenfassung

New Zealand Red Cross is seeking a hands-on Education Leader to guide and support a team of First Aid Instructors across Auckland, delivering engaging, high-quality training. You will coach instructors, ensure qualifications and ongoing professional development, and run courses yourself as needed to support the mission.

Join a mission-driven organisation committed to diversity, inclusion, and community resilience, with flexible work options and a focus on staff wellbeing and professional growth.

Qualifikationen

• Experience leading a team of trainers or instructors.
• Background in first aid or emergency services preferred.
• Understanding of not-for-profit or volunteer organisations helpful.
• Commitment to diversity and respectful practice.

Aufgaben

• Lead and mentor First Aid Instructors to deliver high-quality training.
• Ensure Instructors remain qualified and up-to-date.
• Support Training Operations with projects and tasks.
• Oversee quarterly performance reviews and safety standards.
• Deliver first aid training as needed.
• Promote a people-first, inclusive training environment.

Kenntnisse

Team leadership

First Aid Instructor

Coaching & mentoring

Communication skills

People management

Policy compliance

Cultural sensitivity

Ausbildung

Level 2 First Aid Instructor certification

Tools

MS Office

TQMS familiarity

Jobbeschreibung

Job Category: Education, Childcare & Training,Health, Medical & Pharmaceutical

Permanent, Full-Time

75 hours per fortnight rostered over 7 days

In this hands-on leadership role, you’ll guide and support a team of First Aid Instructors to deliver engaging, high-quality training across Auckland. You’ll help keep courses running smoothly, coach instructors to be their best, and deliver first aid training yourself — playing a key part in helping communities feel more confident, prepared and resilient.

In this role you will:

• Ensure all Instructors are appropriately qualified and maintain ongoing professional development and certification.
• Mentor Instructors to support best practice, continuous improvement, and an effective, engaging training environment.
• Support the Manager Training and National Manager Training Operations with assigned projects and tasks.
• Ensure you and your team comply with TQMS, operational guidelines, and policies.
• Oversee quarterly performance reviews to maintain and improve team and individual performance.
• Take proactive actions to protect the Health, Safety and Wellbeing of yourself and others.
• Foster a people‑first culture by leading, coaching, communicating effectively, and addressing people‑related issues early

To be successful you will have:

• Knowledge in either or both:
  • a training, education or another similarly related context
  • a background in first aid or experience in the health or emergency services sector
• A basic understanding of how not for profit and/or volunteer organisations function.
• Empathy with humanitarian causes.
• An understanding and respect towards people from other nations, cultures and a commitment to respecting diversity.
• Experience in delivery of first aid or first responder environment is an advantage.
• Qualified as a Level 2 First Aid Instructor would be beneficial.
• Proven human resource management skills, including the ability to influence and manage through strong leadership skills, coaching, training and development.
• A well‑organised approach and commitment to quality training.
• Highly effective communication skills. The ability to speak a second language is beneficial

About New Zealand Red Cross

New Zealand Red Cross is part of the world's largest humanitarian network, with over 13,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.

We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

Why work with us?

At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.

Our benefits include:

• Five weeks annual leave
• Discounts on Southern Cross health insurance

We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.

You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 20/10/26