Financial Crime & Host Responsibility Capability Specialist

Skycitycareers; Auckland; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Meal discounts in staff cafeteria

Staff car parking discounts

Discounts at SkyCity outlets

Sky Tower visits for you and guest

Uniform provided

Job summary

SkyCity Auckland is seeking a Financial Crime & Host Responsibility Capability Specialist to strengthen compliance culture, responsible gambling and learning across the business. You will develop and deliver training, perform quality assurance, and coach teams to identify and mitigate AML/CFT and host responsibility risks while meeting regulatory obligations.

Reporting to the Capability Manager, you will analyse trends and prepare reporting for governance forums, collaborating with Compliance,

Qualifications

• At least 3 years' experience in AML/CFT, compliance, intelligence, quality assurance, risk, or a related field.
• Experience developing and delivering training, coaching, or capability programmes.
• Strong analytical skills with the ability to identify trends, risks, and opportunities.
• Understanding of CDD, ECDD, and suspicious activity reporting processes.
• Excellent written and verbal communication skills.
• Ability to build relationships and influence stakeholders at all levels.
• High attention to detail and a proactive problem-solving approach.
• Strong Microsoft Office skills and comfort learning new systems.

Responsibilities

• Conduct quality assurance reviews of AML/CFT and Host Responsibility activities to assess compliance with internal policies and regulatory requirements.
• Analyse data, trends, risks, and capability gaps to drive continuous improvement.
• Support, develop and deliver AML/CFT and Host Responsibility training programmes.
• Support coaching and mentoring activities that enhance performance and compliance outcomes.
• Prepare reporting and communicate findings and recommendations to stakeholders.
• Collaborate with teams across Compliance, Risk, Operations, Learning & Development, Gaming, and Host Responsibility.
• Support implementation and continuous improvement of controls, processes, and awareness initiatives across the business.
• Assist in preparing capability reporting, training metrics, and quality assurance insights for governance forums.
• Administrative activities to support day-to-day FC & HR Capability Team operations.

Skills

AML/CFT

Training development

Data analysis

Communication

Stakeholder management

Problem solving

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

Financial Crime & Host Responsibility Capability Specialist

At SkyCity, creating exceptional experiences goes hand in hand with keeping our customers, people, and community safe. We're looking for aFinancial Crime & Host Responsibility Capability Specialist to help strengthen our culture of compliance, responsible gambling, and continuous learning across the business.

Reporting to the Financial Crime & Host Responsibility Capability Manager, you'll play a key role in building and enhancing capability across the organisation through quality assurance, training, coaching, and continuous improvement initiatives. You'll help ensure our people have the knowledge, skills, and support they need to identify, manage, and mitigate Financial Crime and Host Responsibility risks while meeting regulatory obligations under the Anti-Money Laundering and Countering Financing of Terrorism (AML/CFT) framework.

This is a varied position where you'll partner with stakeholders across the business, analyse trends and performance outcomes, deliver training initiatives, conduct quality assurance reviews, and contribute to strengthening compliance controls, and operational effectiveness.

• Conduct quality assurance reviews of AML/CFT and Host Responsibility activities to assess compliance with internal policies and regulatory requirements.
• Analyse data, trends, risks, and capability gaps to drive continuous improvement.
• Support, develop and deliver AML/CFT and Host Responsibility training programmes.
• Support coaching and mentoring activities that enhance performance and compliance outcomes.
• Prepare reporting and communicate findings and recommendations to stakeholders.
• Collaborate with teams across Compliance, Risk, Operations, Learning & Development, Gaming, and Host Responsibility.
• Support the implementation and continuous improvement of controls, processes, and awareness initiatives across the business.
• Assist in preparing capability reporting, training metrics, and quality assurance insights for stakeholders and governance forums.
• Administrative activities to support the day-to-day operations of the FC & HR Capability Team

You'll bring a passion for learning, compliance, and making a positive impact, along with:

• At least 3 years' experience in AML/CFT, compliance, intelligence, quality assurance, risk, or a related field.
• Experience developing and delivering training, coaching, or capability programmes.
• Strong analytical skills with the ability to identify trends, risks, and opportunities.
• An understanding of customer due diligence (CDD) enhanced customer due diligence (ECDD), and suspicious activity reporting processes.
• Excellent written and verbal communication skills.
• The ability to build strong relationships and influence stakeholders at all levels.
• High attention to detail and a proactive approach to problem-solving.
• Strong Microsoft Office skills and confidence learning new systems.

Bonus points if you have:

• Experience in AML/CFT, financial crime compliance, investigations, intelligence analysis, or related disciplines.
• Knowledge of Host Responsibility and responsible gambling principles.
• Financial crime qualifications or certifications such as ACAMS.
• A supportive, diverse company culture
• Work with a fun and hardworking team
• Fully laundered uniform before each shift
• $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
• Heavily discounted staff car parking
• Discounts at our outlets
• Free trips for you and plus one as many times as you like up the Sky Tower

You’ll get to be a key part of our fun team who work hard for ourguests. As an employer, we actively encourage your career development and expect our leaders to play a big part in developing their teams.

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.