Field Application Scientist - Biotechnology

Placements24; Queenstown; Hybrid; NZD 90,000 - 150,000; Full time

Benefits offered by this job

Company vehicle

Health benefits

Retirement plan

Training and conference attendance

Job summary

Placements24 is seeking a Field Application Scientist to support customers in the Queenstown region as part of a hybrid role combining on-site visits and remote work. You’ll provide expert technical support, training, and troubleshooting for advanced genomic and molecular biology platforms, engaging with academic and commercial laboratories.

You will train users, assist with experimental design, write technical notes, and collaborate with R&D, product management, and sales to drive customer

Qualifications

• Ph.D. or M.Sc. in Molecular Biology, Genetics, Biochemistry, or related life science discipline.
• Minimum of 3 years of hands-on research lab experience.
• Strong knowledge of genomics, qPCR, NGS, or related technologies.
• Excellent communication, presentation, and interpersonal skills.
• Ability to travel extensively within the designated territory.
• Proficiency in troubleshooting complex scientific applications.
• Customer-focused mindset with strong problem-solving abilities.
• Ability to work independently and manage time effectively.
• Proficiency in scientific writing and documentation.
• Familiarity with CRM systems is a plus.

Responsibilities

• Provide on-site and remote technical support and troubleshooting for company products and applications.
• Conduct product demonstrations and user training sessions.
• Develop and deliver scientific presentations and seminars.
• Assist customers with experimental design and protocol optimization.
• Gather customer feedback and communicate it to internal R&D and product management teams.
• Build and maintain strong relationships with key opinion leaders and users.
• Support product launch activities and beta testing initiatives.
• Generate technical notes and application examples.
• Collaborate with the sales team to identify new opportunities and support customer needs.
• Stay current with scientific literature and advancements in relevant fields.

Skills

Communication skills

Presentation skills

Interpersonal skills

Scientific writing

Education

Ph.D. or M.Sc. in Molecular Biology/Genetics/Biochemistry

Tools

CRM systems

Job description

About the Role

Our client, a leading provider of innovative biotechnology solutions and reagents, is seeking an experienced Field Application Scientist to support customers in the **Queenstown** region and surrounding areas. This role is essential for ensuring customer success by providing expert technical support, training, and troubleshooting for our client's advanced genomic and molecular biology platforms. You will be the primary scientific liaison, building strong relationships with researchers in academic institutions and commercial laboratories throughout the **Eastern Cape**. A hybrid work model will be employed, balancing customer-site visits with remote preparation and follow-up.

Key Responsibilities

• Provide on-site and remote technical support and troubleshooting for company products and applications.
• Conduct product demonstrations and user training sessions.
• Develop and deliver scientific presentations and seminars.
• Assist customers with experimental design and protocol optimization.
• Gather customer feedback and communicate it to internal R&D and product management teams.
• Build and maintain strong relationships with key opinion leaders and users.
• Support product launch activities and beta testing initiatives.
• Generate technical notes and application examples.
• Collaborate with the sales team to identify new opportunities and support customer needs.
• Stay current with scientific literature and advancements in relevant fields.

Requirements

• Ph.D. or M.Sc. in Molecular Biology, Genetics, Biochemistry, or a related life science discipline.
• Minimum of 3 years of hands-on experience in a research laboratory setting using molecular biology techniques.
• Strong knowledge of genomics, qPCR, next-generation sequencing, or related technologies.
• Excellent communication, presentation, and interpersonal skills.
• Ability to travel extensively within the designated territory.
• Proficiency in troubleshooting complex scientific applications.
• Customer-focused mindset with strong problem-solving abilities.
• Ability to work independently and manage time effectively.
• Proficiency in scientific writing and documentation.
• Familiarity with CRM systems is a plus.

Benefits

This position offers a competitive salary, performance-based incentives, a company vehicle, and comprehensive health and retirement benefits. Opportunities for continuous learning and professional development are provided, including advanced training and the chance to attend leading scientific conferences. The hybrid nature of the role allows for a flexible work schedule, and the **Queenstown** location provides access to the natural beauty of the **Eastern Cape**.