Field Agent - Queenstown / Wanaka

Credit Corp; Queenstown, Wānaka; Vor Ort; NZD 40.000 - 52.000; Teilzeit

Benefits dieser Stelle

Flexible working hours

Contract role

Regional field work

Zusammenfassung

Baycorp invites applications for a Field Agent to service the Queenstown to Wanaka region. You will handle on-site service of legal documents, interview defaulting customers, and conduct repossession of goods within debt recovery, all while maintaining professionalism in demanding environments.

The role offers flexible hours as a contract position and opportunities to work across New Zealand regions. A calm demeanour, strong communication, and risk-aware decision making are essential for success.

Qualifikationen

• Excellent communication and negotiation skills demonstrated in high-pressure field settings.
• Ability to work autonomously with minimal supervision.
• Strong time management and safety risk awareness in field operations.

Aufgaben

• Serve Queenstown to Wanaka area, handling legal documents in the field.
• Interview defaulting customers face-to-face and conduct repossession of goods where applicable.
• Maintain professionalism and safety in high-pressure situations while upholding regulatory requirements.

Kenntnisse

Negotiation

Communication

Autonomy

Decision making

Time management

Tools

IT/Tablet

Microsoft Office

Jobbeschreibung

Baycorp is an industry leader in providing comprehensive collections and recovery management services to both the private and public sectors. Our dedicated Field Agents who work across New Zealand further enhance this capability and help us deliver on our mission.

About the role

We’re looking for a Field Agent to join our team to service the Queenstownto Wanaka area. As a Field Agent, you’ll be on the frontline serving legal documents, interviewing defaulting customers face-to-face and conducting the repossession of goods in relation to debt recovery and other matters all while using your skills to manage high-pressure situations with professionalism and care.

This is an opportunity to leverage your critical thinking skills while creating an additional income stream, all while enjoying the flexibility, independence and freedom to work across your designated region.

What You’ll Need to Succeed

• Thrives working autonomously and remotely whilst being connected to our wider Auckland CBD team
• A passion and drive to be resourceful and achieve team results
• Ability to make quick and critical decisions in field and prioritise safety and risk mitigation at all times
• Great communicator and negotiator – to be able to explain situations clearly and defuse any potential and actual threatening situations effectively and safely for all parties
• Pays meticulous attention to detail and has a strong sense of honesty, integrity, common sense and emotional intelligence

Essential Requirements

• Public Liability and Professional Indemnity insurance
• Your own reliable, well-maintained vehicle, GPS and mobile phone
• Current, clean drivers licence and the ability to pass an annual National Police check
• Proficiency in IT/Tablet and Microsoft Office (Excel, Outlook, etc.)
• A calm, composed demeanour and the ability to manage your time effectively

Why Join Us?

• Contract role where you can enjoy flexible working hours that suits your lifestyle
• Be part of a supportive, values-driven organisation that genuinely cares about its people and the communities we serve
• Meet and interact with a wide range of people, making every day unique

Baycorp is one of New Zealand's largest and most respected end-to-end receivables management companies and a part of Credit Corp Group. With over 2000 staff across multiple locations in Australia, New Zealand, Philippines, the UK and USA. We work closely with regulators to provide sustainable financial solutions with the objective of improving our customers’ circumstances as a pathway to mainstream financial inclusion.

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders, and the community. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.