FGC Coordinator Care and Protection - Hamilton

Oranga Tamariki; Hamilton; Hybrid; NZD 76,000 - 93,000; Full time

Benefits offered by this job

Salary starting from $84,491 depending

Supportive team environment

Training and career development

Job summary

Oranga Tamariki – Ministry for Children is seeking a capable FGC Coordinator based in Hamilton (Collingwood) to support whānau, hapū and professionals. The role centers on family-led decisions that strengthen tamariki outcomes and involves collaboration with community partners to secure care and safety for rangatahi.

You will need strong facilitation and communication skills, experience in social services, and an understanding of Te Reo Māori and tikanga.

Qualifications

• Strong facilitation, mediation, negotiation, and conflict resolution skills.
• Experience and/or qualifications in social services.
• Demonstrated successful experience working with Māori and people from diverse cultural backgrounds.
• A moderate understanding of Te Reo Māori, Māori perspectives, and tikanga.
• Experience working with communities and established community knowledge and networks.
• Excellent communication and interpersonal skills.
• Demonstrated ability to write reports and plans to a high standard.
• Excellent problem-solving skills and sound judgement.
• Integrity in working with whānau, colleagues, and community members.
• Ability to work as part of a team and provide support where needed.
• An open mind and willingness to go above and beyond.
• A full, clean New Zealand driver's licence
• The legal right to work in New Zealand

Responsibilities

• Coordinate and facilitate Family Group Conferences (FGC) for whānau, hapū, iwi and professionals.
• Develop safety and care solutions for tamariki and rangatahi with a family-led approach.
• Collaborate with community partners to ensure support for tamariki needs.
• Prepare and manage consultations and planning to support whānau outcomes.

Skills

Facilitation

Mediation

Negotiation

Conflict resolution

Communication

Interpersonal skills

Report writing

Judgement

Teamwork

Driver's licence

Right to work NZ

Education

Experience and/or qualifications in social services

Tools

None

Job description

FGC Coordinator Care and Protection - Hamilton

• Hamilton (Collingwood) based
• Remuneration starting from $84,491 depending on experience

Do you want to play an important role in securing a better pathway for our tamariki and whānau? Join a supportive team at our Hamilton Collingwood site and grow your coordination experience to new heights. A unique and exciting opportunity to work with and contribute to positive outcomes for tamariki and rangatahi.

About the role | Mō te tūnga

Oranga Tamariki – Ministry for Children has a commitment to putting tamariki at the heart of what we do. In our work, we aim to demonstrate these values:

• We put Tamariki first
• We believe Aroha is vital
• We respect the Mana of people
• We are Tika and Pono
• We value Whakapapa
• We recognise that Oranga is a journey

The Care and Protection Coordinator - Family Group Conference (FGC) provides a valuable forum for whānau, hapū, iwi and professionals to come together to create safety and care solutions for tamariki and rangatahi.

The focus is on family-led decisions that support whānau to develop positive outcomes for their tamariki, while working with community partners to ensure they have the support needed to care for their tamariki. For this to be successful, it requires comprehensive consultation and preparation.

You will need to be highly organised, deadline-driven, and culturally aware in your approach to people and communities. Most importantly, you will keep tamariki at the heart of everything you do.

• Strong facilitation, mediation, negotiation, and conflict resolution skills
• Experience and/or qualifications in social services
• Demonstrated successful experience working with Māori and people from diverse cultural backgrounds
• A moderate understanding of Te Reo Māori, Māori perspectives, and tikanga
• Experience working with communities and established community knowledge and networks
• Excellent communication and interpersonal skills
• Demonstrated ability to write reports and plans to a high standard
• Excellent problem-solving skills and sound judgement
• Integrity in working with whānau, colleagues, and community members
• Ability to work as part of a team and provide support where needed
• An open mind and willingness to go above and beyond
• A full, clean New Zealand driver's licence
• The legal right to work in New Zealand

What's in it for you | Nōu te rourou

We offer a vibrant and supportive team, along with a genuine commitment to wellbeing. We provide training and professional development opportunities so you can thrive and grow in your career.

We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to make a positive difference for tamariki and whānau.

• A salary starting from $84,491, depending on experience
• A supportive and welcoming team environment
• Regular supervision, training, and career development opportunities

Hurry as applications for this role will close just before midnight on Friday 23 October 2026.

If you are interested in any of our vacancies, please ensure that you make yourself familiar with our Code of Conduct. It sets out our expectations for our kaimahi and requires you to present at work free from the influence of drugs and alcohol.