Facilities Manager

Briscoe Group; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

Briscoe Group is seeking an experienced Facilities Manager to ensure safe, efficient operation of our store network in New Zealand. You will report to the National Portfolio & Contracts Manager and oversee planned and reactive maintenance, contractor performance and facilities service delivery across Briscoe Group.

You will provide day-to-day guidance to the Facilities & Property Coordinator and drive improvements in facilities processes and systems, balancing safety, operations, service levels

Qualifications

• 5+ years in facilities management or related field.
• Experience coordinating contractors across multiple sites.
• Diploma or equivalent in Property/Facilities Management.

Responsibilities

• Oversee planned and reactive maintenance across store network and facilities.
• Prioritise and resolve urgent, complex, or high-risk facilities issues with safety and cost in mind.
• Manage contractor performance to ensure safe, timely, and quality work within budgets.
• Build strong relationships with stores, support teams, contractors and suppliers.
• Monitor facilities expenditure, budgets and forecasts, identify cost-saving opportunities.
• Maintain accurate facilities records, compliance information, workflows and reporting.
• Provide day-to-day direction to the Facilities & Property Coordinator.
• Assist with after-hours incidents and wider property initiatives as required.

Skills

Facilities management

Contractor management

Budget management

Stakeholder management

Building codes

Leadership

Communication

Education

Diploma in Property/Facilities Management

Tools

FM systems

Job description

• Own the day-to-day delivery of facilities and maintenance services across Briscoe Group
• Lead contractor performance, service delivery and operational issue resolution
• Make an impact through strong cost control, compliance and continuous improvement

We're looking for an experienced Facilities Manager to help keep our store network running safely, efficiently and to a high standard.

Reporting to the National Portfolio & Contracts Manager, you'll oversee planned and reactive maintenance, contractor performance and facilities service delivery across Briscoe Group. You'll be a key point of escalation for complex or urgent issues, balancing safety, operational impact, service levels and cost.

You'll also provide day-to-day direction and support to our Facilities & Property Coordinator and help drive improvements across our facilities processes and systems.

What You'll Be Doing

• Overseeing planned and reactive maintenance across our store network, facilities and equipment
• Prioritising and resolving urgent, complex or high-risk facilities issues based on safety, compliance, operational impact and cost
• Managing contractor performance to ensure work is completed safely, on time, to the right standard and within agreed costs
• Building strong relationships with stores, support teams, contractors and suppliers to keep work moving and stakeholders informed
• Monitoring facilities expenditure, budgets and forecasts, while identifying opportunities to improve value and reduce repeat costs
• Maintaining accurate facilities records, compliance information, workflows and reporting, and identifying practical process improvements
• Providing day-to-day direction and support to the Facilities & Property Coordinator, including workload prioritisation and follow-through
• Supporting after-hours facilities incidents, significant emergencies and wider property initiatives where required

What You'll Bring

You'll be a practical, solutions-focused facilities professional who can confidently manage competing priorities across multiple locations.

Ideally, You'll Have

• 5+ years' experience in facilities management, property maintenance, retail operations, contractor management or a related environment
• Experience coordinating contractors and maintenance across multiple sites
• Strong working knowledge of contractor health and safety, compliance, NZ Building Code and BWOF requirements
• Sound commercial judgement and experience managing facilities costs and budgets
• Strong communication, stakeholder management and problem-solving skills
• Confidence using facilities management systems, registers and reporting tools
• Experience providing day-to-day leadership, coaching or workflow support
• A Diploma in Property and/or Facilities Management, or equivalent experience

About Us

You know us! Briscoes Homeware and Rebel Sport are two of New Zealand's most recognised retail brands. As an NZX-listed company and one of New Zealand's leading retailers, we're in an exciting period of growth, investment and transformation.

We're an Equal Opportunity Employer, a Platinum Partner of First Foundation, and proud supporters of Cure Kids.

Applications Close: 1 September 2026

If you have any questions or need further information please contact Julia Budge, People and Talent Specialist on [e-mail]

You must be eligible to work in New Zealand or hold New Zealand Permanent Residency or Citizenship. All applications will be treated with strictest confidentiality.

We may use AI-assisted technology as part of the recruitment process to help review and order candidates based on the information they provide and their suitability for the role. The technology supports, but does not replace, human decision-making and does not make automatic decisions about whether a candidate progresses through the recruitment process.