Facilities Lead

Nz Ministry For Primary Industries; Wellington; On-site; NZD 78,000 - 99,000; Full time

Benefits offered by this job

Additional MPI leave days

Ability to purchase extra annual leave

Annual Wellness payment

Job summary

The Ministry for Primary Industries in Wellington is seeking a hands‑on Facilities Lead in Property Services. You will own the maintenance help desk, triage requests, and ensure MPI sites are safe, well maintained and fit for purpose, with day‑to‑day guidance to the Wellington Building Services team.

You’ll coordinate contractors nationwide, raise purchase orders, support office reshuffles, and drive improvements in facilities processes and service delivery.

Qualifications

• Hands-on facilities or workplace coordination experience.
• Strong communication with customers, contractors and stakeholders.
• Intermediate Excel capability and experience using AI tools to streamline admin tasks.

Responsibilities

• Managing and triaging maintenance requests and the Building Services inbox.
• Providing day-to-day guidance and mentoring to Building Services staff.
• Coordinating contractors and liaising with Regional Facilities Managers across the country.
• Overseeing reception and workplace requirements.
• Raising purchase orders and completing facilities and contract administration.
• Supporting office changes, site planning, and reshuffles.
• Improving facilities processes and supporting new ways of working.
• Helping embed good practice across facilities maintenance, workplace services, and site upkeep.
• Supporting emergency preparedness requirements, including first aid and evacuation responsibilities.

Skills

Facilities coordination

Communication

Decision making under pressure

Tools

Excel

AI tools

Job description

Job title: Facilities Lead - Property Services Role type: Full time, Permanent Location: Wellington Salary band & range: GSR F $77,992 to $99,000 depending on skills and experience

About the Role

Kōrero mō te Tūranga This is a hands‑on facilities and workplace role supporting the day‑to‑day delivery of facilities services across MPI. You will take ownership of the maintenance help desk, triage incoming requests and help ensure our people can work effectively in sites that are safe, well maintained and fit for purpose. You'll support the National Facilities Manager while providing day‑to‑day guidance to the Wellington Building Services team, with formal reporting lines remaining with their manager. You'll work with colleagues, Regional Facilities Managers, and contractors across the country, coordinating maintenance activity and responding to issues both remotely and on site. The role offers plenty of variety, from overseeing reception and workplace requirements to arranging contractors, creating purchase orders, supporting office reshuffles, and attending facilities issues at Wellington sites when needed. You'll support team members and help establish what good facilities maintenance, workplace support and site upkeep look like in practice. There is real scope to put your mark on this role. An early priority will be identifying and implementing improvements for the Wellington team, while supporting changes associated with the introduction of the Northern and Southern Facilities Managers. You'll have the experience to make practical decisions, introduce better ways of working, and help bring people through change.

Key responsibilities

• Managing and triaging maintenance requests and the Building Services inbox.
• Providing day‑to‑day guidance and mentoring to Building Services staff.
• Coordinating contractors and liaising with Regional Facilities Managers across the country.
• Overseeing reception and workplace requirements.
• Responding to facilities and maintenance issues at Wellington sites as required.
• Raising purchase orders and completing facilities and contract administration.
• Supporting office changes, site planning, and reshuffles.
• Improving facilities processes and supporting new ways of working.
• Helping embed good practice across facilities maintenance, workplace services, and site upkeep.
• Supporting emergency preparedness requirements, including first aid and evacuation responsibilities.

About You

Mōu You'll bring previous facilities or workplace coordination experience, with a practical understanding of delivering effective workplace services and supporting day‑to‑day facilities operations. You'll be confident working under pressure, making sound decisions and communicating clearly with customers, contractors, and stakeholders. Strong administration skills are important, including intermediate Excel capability and experience using AI tools to support and streamline administrative tasks. You'll be organised, adaptable and comfortable providing guidance to others while building positive working relationships across the organisation. You'll bring a continuous improvement mindset and look for practical ways to improve service delivery, workplace experience, and operational efficiency. You must hold a current full New Zealand driver licence, or equivalent full foreign driver licence, including any endorsements required for the driving undertaken in the role. You do not need to meet all of the role requirements to apply. We offer a breadth of development and learning opportunities and will welcome an application if you think you could make a great fit.

About the Team

Mō tō mātou Rōpū Our Property and Facilities team supports MPI sites across Aotearoa New Zealand, helping create safe, functional, and efficient workplaces that enable MPI to deliver for New Zealand. The wider team includes specialists located throughout the country. Although geographically dispersed, the team works closely together, sharing knowledge, solving challenges, and supporting one another to achieve common goals. Together, the team helps ensure our workplaces, facilities, and assets continue to support the organisation's strategic priorities and future ways of working.

About MPI

Mō te Manatū Ahu Matua The Ministry for Primary Industries (MPI) partners with New Zealand's food and fibre sector to be the world's most trusted provider of high-value food and fibre products.

Benefits of working at MPI

• Additional MPI leave days
• Ability to purchase extra annual leave
• Annual Wellness payment

We are committed to being a good partner under Te Tiriti o Waitangi

We aspire to reflect the diverse communities we serve, so we welcome applications from individuals of all backgrounds, and identities. As an organisation, we are committed to making Manatū Ahu Matua Ministry for Primary Industries a great place to work for all.

In your cover letter we’d like to know about you, your values; your interest and motivations for this role; the abilities, strengths, personal attributes, and diverse perspectives you will bring to the role and this organisation, which may have also been gained outside of the workforce.

Are you ready to make a difference? - Kua rite koe mō tēnei mahi whaitake?

Applications close at 11.59pm Monday 16 November 2026

If you have any questions about the role, please email [e-mail]