[Expression of Interest] Consulting Coordinator

Korn Ferry; Auckland; Hybrid; NZD 60,000 - 90,000; Full time

Job summary

Korn Ferry, a global consulting firm, is seeking a diligent Consulting Coordinator in Auckland. Hybrid work arrangement with emphasis on coordinating client projects, preparing deliverables, and maintaining high standards of service.

The role supports practice operations, ensuring project timelines, client communications, and knowledge management across Salesforce, SAP and other platforms. Strong organizational and communication skills are essential, along with attention to detail and

Qualifications

• Tertiary qualifications in Business, HR or related disciplines highly regarded.
• Minimum of three years of relevant work experience supporting leaders and senior professionals, or relevant work experience in Project Coordination or Sales Support.
• Previous experience in a professional services environment preferred.
• Strong proficiency in proofing documents, proposals, and reports.
• Advanced knowledge & proficiency of Microsoft Office Suite (PowerPoint, Outlook, Word and Excel).
• Strong organisational skills with the ability to juggle multiple tasks and conflicting team demands.
• High level of attention to detail.
• Exceptional client service skills.
• Research skills (ability to find and consolidate information).
• Excellent verbal and written communication skills.
• Experience liaising with senior executives in a professional, courteous, and efficient manner.
• Able to maintain confidentiality and discretion at all times.

Responsibilities

• Coordinate Consulting Coordination deliverables including responses to requests for proposals, reports, presentations and other documents.
• Collect, analyse and summarise statistics and information from various sources within guidelines.
• Ensure documents adhere to KF standards.
• Meet and greet clients when required.
• Create and maintain project plans.
• Manage project timelines to meet contracts and client expectations.
• Coordinate deliverables including assessment tools, learning, coaching, training.
• Support staffing needs by coordinating with stakeholders.
• Serve as primary contact for participants, clients, faculty and vendors.
• Support delivery of work and logistics for client projects.
• Coordinate materials production for client meetings.
• Manage delivery systems and data in SAP and other platforms.
• Review project financials and trigger invoice requests.
• Act as primary contact for Eng./Revenue Manager on project activities.

Skills

Organisational skills

Attention to detail

Communication skills

Client service

Time management

Microsoft Office

Education

Business/HR degree

Tools

SAP

Salesforce

Job description

[Expression of Interest] Consulting Coordinator

Country New Zealand

Location type Hybrid

State / Province Auckland

City Auckland

About Us

Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to Be More Than.

Headquartered in Los Angeles, our over 9,000 colleagues globally serve clients in more than 50 countries. We offer five core capabilities that span the full talent lifecycle:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Rewards and Benefits

Opportunity to Enhance Your Career - It’s about Exceeding Your Potential

To provide support to the practice in an efficient, accurate, confidential and proactive manner. The Consulting Coordinator will ensure the provision of high quality professional deliverables, coordinate all operational aspects of client projects, and serve as a key resource for keeping project execution on track. As primary contacts for client requests, they are also critical to the ability of Korn Ferry to provide excellent customer service.

Key Responsibilities

Consulting Coordination

• Compile, prepare, edit, format and proof various high quality, professional deliverables, including responses to requests for proposals, reports, presentations, general correspondence and business documents, as well as charts and tables for presentations and/or reports
• Collect, assemble and summarise statistics and information, analyse trends, data and information from a variety of sources within prescribed guidelines and procedures
• Ensure all documents adhere to KF standards
• Meet and greet clients when required

Project Coordination

• Create and maintain project plans
• Ensure that KF is meeting or exceeding agreed upon commitments outlined in signed contracts by managing the project timeline execution, as well as external and internal client expectations
• Coordinate project deliverables including assessment tools, interactive learning, coaching, consulting and instructor led training
• Be aware of project staffing needs and work with necessary stakeholders to fulfill those needs
• Serve as primary point of contact for direct communication with the participants, client, faculty, coaches, and/or third-party vendors
• Support delivery of work (manage participants, platforms, instruments, results/output, logistics fulfillment).
• Coordinate materials production for client-focused meetings
• Manage delivery systems, which may include entering and monitoring key information in proprietary delivery platforms
• Manage back-office systems, which may include entering project details into SAP and a variety of proprietary business systems
• Review and monitor project financials; track project expenses; trigger timely invoice requests
• Act as primary point of contact for owned projects to Engagement and Revenue Manager for project related activities and inquiries
• Other duties as assigned

Knowledge and Information Systems Management

• Take a proactive approach to information sharing and knowledge management
• Maintain up-to-date records in Salesforce for executives, companies, engagements, and business development
• Stay abreast of best practice use of all internal systems
• Assist with the development of firm-wide appropriate systems, procedures, and controls to enhance the accuracy, timeliness and presentation of the work produced
• Encourage knowledge sharing by developing networks across KF, using appropriate technology

People and Culture

• Establish positive working relationships across all business lines
• Follow documented systems, company polices and office procedures
• Self-manage own performance and accepts responsibility for own learning
• Provide and accept feedback
• Behave in accordance with company values and support a positive team environment
• Look for opportunities to help others and contribute to broader business goals
• Attend, participate, and collaborate in all relevant meetings and initiatives

Professional Experience/Qualifications

• Tertiary qualifications in Business, HR or related disciplines highly regarded
• Minimum of three years of relevant work experience supporting leaders and senior professionals, or relevant work experience in Project Coordination or Sales Support
• Previous experience in a professional services environment preferred
• Strong proficiency in proofing documents, proposals, and reports
• Advanced knowledge & proficiency of Microsoft Office Suite (PowerPoint, Outlook, Word and Excel)
• Strong organisational skills with the ability to juggle multiple tasks and conflicting team demands
• High level of attention to detail
• Exceptional client service skills
• Research skills (ability to find and consolidate information)
• Excellent verbal and written communication skills
• Experience liaising with senior executives in a professional, courteous, and efficient manner
• Able to maintain confidentiality and discretion at all times

Korn Ferry may useAIas part of its recruitment process, but all hiring decisions are made by humans.

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

The successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications.