Export Sales Coordinator

CRV Limited; Matangi; Remote; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Fully subsidised health insurance

Income protection

Flexible hours

Job summary

CRV Limited in New Zealand is seeking an Export Sales Coordinator to join Grass Fed Genetics. You'll be the key contact for international markets, handling orders, stock information and inquiries as NZ grass-fed dairy genetics are sold worldwide.

Working with our Operations, Sales & Marketing and global teams, you’ll help keep orders on track, respond to requests and support markets to reach export budgets. The role requires flexibility to work across time zones.

Qualifications

• Experience in customer service or sales support is required or advantageous.
• Ability to process orders accurately and efficiently.
• Strong administrative and data entry skills.

Responsibilities

• Respond to market calls and emails with accurate information.
• Support markets with stock updates, orders, changes and statuses.
• Collaborate with Operations to ensure smooth order execution from start to finish.
• Collate grass fed genetics forecasts for CRV's Global S&OP process.
• Provide information for local market catalogues and keep the global catalogue up to date.
• Coordinate and plan New Zealand tours for visiting markets.

Skills

Customer service

Sales support

Order processing

Administration

Tools

CRM systems

Job description

Job Category: Agriculture, Nature & Animal

About CRV
At CRV, we're proud to be at the forefront of innovation in the dairy industry. As a global leader in herd improvement with operations across Europe, North and South America, Africa, Australia, and New Zealand, our mission is simple: to help dairy farmers build healthy, efficient herds through cutting-edge genetics and expert support.

We partner with farmers to provide world-class genetic tools and insights that help them meet their unique goals. As we grow our presence across New Zealand, we're investing in people who share our passion for the industry and want to help shape the future of dairy farming.

Job Description

About the Role

CRV is looking for an Export Sales Coordinator to join our Grass Fed Genetics team. You'll be a key contact for CRV's international markets, helping them with orders, stock information and enquiries as they sell New Zealand grass-fed dairy genetics around the world.

Working alongside our Operations, Sales & Marketing and global teams, you'll help keep orders on track, follow up on requests and support the markets to reach their export budgets.

It's a varied role - from processing order changes and sharing stock updates to helping plan New Zealand tours for visiting markets. You'll be well supported by the team as you learn the ropes.

Key Responsibilities

• Respond to calls and emails from the markets, providing accurate information and resolving requests where you can, or passing them on to the right person.
• Support the markets with stock updates, order processing and changes, and order status information.
• Work with the Operations team to help orders run smoothly from start to finish.
• Help collate grass fed genetics forecasts from the markets for CRV's Global S&OP process.
• Provide information for local market catalogues and keep the Global Grass Fed web catalogue up to date.
• Help coordinate and plan New Zealand tours for visiting international markets.
• Keep call and admin logs up to date, help with reporting, and share ideas to improve how we work.

Location: This role is based at our head office and production centre at Matangi, near Hamilton.

Hours: As you'll be working with markets in different time zones, you'll occasionally need to be available outside standard working hours. We offer flexibility to balance this out.

What We Offer

• Stability - Join a global organisation with long-term career potential.
• Competitive package - A competitive salary that reflects your skills and experience.
• Perks - Fully subsidised health insurance and income protection cover.
• Work-life balance - 37.5-hour work week with flexible hours.
• Development - On-the-job training, exposure to CRV's global business and opportunities to grow your career.
• Support - A friendly and supportive team within Grass Fed Genetics and across the wider business.

Desired Skills and Experience

About You
You'll enjoy working with customers and be comfortable communicating by phone and email. You'll be organised, keen to learn and happy to work through problems as they come up. Some experience in customer service, sales support, order processing or administration would be ideal, and an understanding of the NZ dairy or farming industry will help you get the most out of the role.

You'll also demonstrate:

• Good written and verbal communication skills.
• Confidence using computer systems and a good eye for detail when entering data and processing orders.
• Good planning and time management skills, and the ability to manage a few things at once.
• A practical, proactive approach to solving problems.
• A friendly, professional manner, including when dealing with tricky situations.
• Flexibility to work outside standard hours on occasion, and a willingness to help out on other activities where needed.

If you're an organised, customer-focused person looking to grow your career in an international role, we'll love to hear from you.

All applicants for this position must be eligible to work in NZ.