Export Manager

JobSpace; Auckland; On-site; NZD 110,000 - 170,000; Full time

Benefits offered by this job

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Job summary

Expeditors in Auckland is seeking an Air & Ocean Export Manager to lead the export product line, drive operational performance, and manage pricing and vendor cost control. You will oversee budgeting, P&L, and build a high-performance team to deliver reliable, compliant service.

The role requires strong leadership, export experience, and the ability to collaborate with Sales to grow customer retention and new business opportunities.

Qualifications

• Proven experience managing air and ocean export operations within freight forwarding.
• Strong people leadership, operational, and financial management skills.
• Solid understanding of export compliance, documentation, and carrier management.
• Commercially minded with strong customer and stakeholder engagement skills.

Responsibilities

• Lead and develop the Air & Ocean Export team to support business growth and operational flexibility.
• Drive productivity, service performance, and achievement of key operational KPIs.
• Ensure compliance with company procedures, regulatory requirements, and customer SOPs.
• Continuously improve processes to enhance efficiency, service quality, and cost control.
• Support budgeting, P&L management, and overall departmental profitability.
• Manage vendor relationships and costs to optimize service and financial outcomes.
• Partner with Sales to drive customer retention, growth, and new business opportunities.
• Provide pricing, routing, and technical expertise to support customer solutions.
• Coach, mentor, and develop team members while building future leaders.
• Promote a culture of accountability, continuous improvement, compliance, and company values.
• Champion system enhancements and operational best practices across the department.

Skills

People leadership

Operational management

Financial management

Export compliance

Documentation

Carrier management

Customer engagement

Pricing

Team coaching

Process improvement

Vendor management

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Air & Ocean Export Manager is responsible for developing and leading the air and ocean export product through strong operational performance, financial control, sales support, people leadership, systems optimisation, and a positive, high-performance culture, in line with company policies and procedures.

Key responsibilities include:

• Lead and develop the Air & Ocean Export team to support business growth and operational flexibility.


• Drive productivity, service performance, and achievement of key operational KPIs.


• Ensure compliance with company procedures, regulatory requirements, and customer SOPs.


• Continuously improve processes to enhance efficiency, service quality, and cost control.


• Support budgeting, P&L management, and overall departmental profitability.


• Manage vendor relationships and costs to optimize service and financial outcomes.


• Partner with Sales to drive customer retention, growth, and new business opportunities.


• Provide pricing, routing, and technical expertise to support customer solutions.


• Coach, mentor, and develop team members while building future leaders.


• Promote a culture of accountability, continuous improvement, compliance, and company values.


• Champion system enhancements and operational best practices across the department.

Qualifications include:

• Proven experience managing air and ocean export operations within freight forwarding


• Strong people leadership, operational, and financial management skills


• Solid understanding of export compliance, documentation, and carrier management


• Commercially minded with strong customer and stakeholder engagement skills

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time


• Health Plan: Medical


• Life Insurance


• Employee Stock Purchase Plan


• Training and Personnel Development Program

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