Experienced Retail Assistant, Full-Time Sunday to Thursday - Queensgate

Farmers; Lower Hutt; Remote; NZD 45,000 - 65,000; Full time

Job summary

Farmers Queensgate is seeking an experienced Retail Assistant for a full-time role, Sunday to Thursday, in the Health & Beauty Department. You should bring 4-5 years of proven retail experience in high-touch, customer-focused settings and have expertise in one-on-one service, styling, and mentoring teammates.

You will lead fitting room experiences, offer home styling and product pairing advice, and act as the on-floor go-to expert.

Qualifications

• 4-5 years' experience in a personalised retail selling role, ideally in premium/department store settings
• Strong background in in-store styling or personal shopping, tailoring product solutions to individual customer needs
• Ability to guide customers through outfit coordination, home styling and product pairing across departments
• Proven ability to support, coach and mentor newer team members

Responsibilities

• Delivering highly personalised customer service across multiple categories
• Lead fitting room experiences, including expert lingerie fittings and style consultations
• Providing advice and inspiration for home styling and product selections
• Acting as the go-to service and selling expert on the floor
• Supporting the development of new team members through hands-on coaching and leadership

Job description

Experienced Retail Assistant, Full-Time Sunday to Thursday - Queensgate

Experienced Retail Assistant - Health & Beauty Department

Roster:

Monday 10:30am - 6:15pm, Tuesday 8:45am - 4:00pm, Wednesday 12:00pm - 6:15pm, Thursday 12:00pm - 9:00pm and Sunday 9:45am - 5:00pm

As New Zealand's leading department store, we understand the value of delivering a premium and personalised shopping experience to our loyal customers. To continue setting the standard, we are seeking an exceptionally experienced Retail Assistant to join the team at our Queensgate store.

We're looking for someone who brings at least 4-5 years of proven retail experience in high-touch, customer focused environments, ideally within fashion, homeware or department store settings. This is not an entry level role - we're seeking a confident retail professional with demonstrated expertise in delivering one-on-one service and leading by example on the shop floor.

What YouWill Bring:

• 4-5 years' experience in a personalised retail selling role, ideally in a premium or department store setting
• A strong background in in-store styling or personal shopping, with the ability to tailor product solutions to individual customer needs
• A solid understanding of how to guide customers through outfit coordination, home styling and product pairing across departments
• A proven ability to support, coach and mentor newer team members

What You Will Be Doing:

• Delivering highly personalised customer service across multiple categories
• Lead fitting room experiences, including expert lingerie fittings and style consultations
• Providing advice and inspiration for home styling and product selections
• Acting as the go-to service and selling expert on the floor
• Supporting the development of new team members through hands-on coaching and leadership

We're a fast-paced, customer focused environment, so you'll need to be energetic, proactive and always ready to go the extra mile!

Entitlement to work in New Zealand
In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.

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