Experienced Retail Assistant

Farmers; Nelson; On-site; NZD 45,000 - 59,000; Part time

Job summary

Farmers in Nelson is seeking an Experienced Retail Assistant for the Menswear Department to deliver exceptional customer service and drive merchandising standards. You will have 3–4 years in personalised retail sales, in-store styling or personal shopping, and proven ability to set up promotions and seasonal adjacency plans.

You will create engaging product displays and coach team members to uphold high service standards.

Qualifications

• 3-4 years of experience in personalised retail service and sales.
• Background in in-store styling or personal shopping.
• Proven ability to set up promotions and implement new season adjacency plans.
• Solid understanding of visual merchandising principles.
• Positive, energetic attitude and flexibility in a fast-paced retail environment.

Responsibilities

• Present product ranges attractively and professionally to inspire customers.
• Set up in-store promotions accurately and on schedule.
• Implement new season plans to drive merchandise flow and customer engagement.
• Provide personalised service and consult with customers to meet needs.
• Advise across departments using broad product knowledge.
• Coach new team members and uphold high service standards.

Skills

Personalised sales

In-store styling

Promotions setup

Visual merchandising

Customer service

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Experienced Retail Assistant - Menswear Department

Rostered Hours:

Tuesday 9:00am

• 4:00pm, Thursday 7:30am
• 4:00pm, Friday 9:00am
• 4:00pm and Saturday 9:00am
• 4:00pm

At New Zealand's leading department store, we understand the value of delivering exceptional service that goes above and beyond for our loyal customers.

We're currently on the lookout for a dedicated Retail Assistant with a strong focus on merchandising to join our Nelson team. If you have 3-4 years of experience in personalised retail sales, and a passion for creating an outstanding in-store experience, we want to hear from you!

What does a day-to-day look like?

In this role, you'll combine your merchandising skills with exceptional customer service by:

• Presenting our product ranges attractively and professionally to inspire and engage customers
• Setting up in-store promotions accurately and on schedule, ensuring offers are clear and compelling
• Implementing new season plans, making sure merchandise flows logically and draws customer attention

As a service and selling expert, your role will also include:

• Providing personalised service, consulting with customers to understand and meet their unique needs
• Advising across multiple departments, drawing on your wide product knowledge and experience
• Coaching new team members, leading by example to uphold high service standards

What will you bring to the role?

To succeed in this role, you'll bring:

• 3-4 years of experience in a personalised retail service and sales role
• A background in in-store styling or personal shopping
• Proven ability to set up promotions and implement new season adjacency plans
• A solid understanding of visual merchandising principles
• A positive, energetic attitude and flexibility to thrive in a fast-paced retail environment

Entitlement to work in New ZealandIn accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.