EOI - Site Administrator

Fonterra Co-operative Group; Hamilton; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Fair pay

Well-being programs

Flexible hours

Employee recognition

Community & culture

Job summary

Fonterra Te Mātāpuna in the Waikato region invites an experienced administrative coordinator to join our site operations team. This full-time, permanent role supports the Site Operations Manager, manages documents, schedules, visitor access, procurement, and budget tracking while upholding our safety and quality culture.

You'll thrive if you have strong communication, organisational skills, and the ability to build relationships across levels.

Qualifications

• Experience in an administrative or coordination role.
• Strong communication and customer service skills.
• Ability to build positive working relationships across all levels of the business.
• Proactive attitude and initiative to solve problems.
• Strong organisational skills and ability to manage competing priorities.
• High attention to detail and accuracy.

Responsibilities

• Manage site administrative processes, documents, databases and systems, including site BCPs and continuous improvement of site procedures, including PA support where required.
• PA support for the Site Operations Manager.
• Demonstrated experience sitting on Site or senior leadership teams in a supporting role.
• This role requires a high level of trust and confidentiality.
• Collect, analyse and summarise data to support accurate reporting and decision-making.
• Coordinate meetings, appointments, travel, customer and external visits, and site events, including venues and catering.
• Manage visitor enquiries, site access, inductions.
• Support procurement, purchase orders, supplies and budget tracking.
• Manage the site pool car and light vehicle fleet.
• Monitor compliance with policies and procedures, escalating issues where required.
• Understand site risks, support effective controls and safe work, and respond appropriately to events and recovery needs.
• Support a strong food safety and quality culture, proactively identifying and escalating issues that may affect safe, high-quality food.

Skills

Administration

Coordination

Communication

Microsoft Office

Tools

Microsoft Office

Job description

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

Established in 1968 and located in the heart of the Waikato’s dairying region, our Reporoa site has grown its capability to process 2.5 million litres of milk per day. Whether you are based locally or looking to relocate, this is a great opportunity to achieve balance while living in a lifestyle location such as Reporoa, Rotorua or Taupo, with their close proximity to a multitude of sporting and recreational pursuits. Rural or lakeside living in addition to having real career progression on the cards makes this a role not to overlook. With a supportive team onsite, this role will offer you everything you need.

Key responsibilities include:

• Manage site administrative processes, documents, databases and systems, including site BCPs and continuous improvement of site procedures, including PA support where required.
• PA support for the Site Operations Manager.
• Demonstrated experience sitting on Site or senior leadership teams in a supporting role.
• This role requires a high level of trust and confidentiality.
• Collect, analyse and summarise data to support accurate reporting and decision-making.
• Coordinate meetings, appointments, travel, customer and external visits, and site events, including venues and catering.
• Manage visitor enquiries, site access, inductions.
• Support procurement, purchase orders, supplies and budget tracking.
• Manage the site pool car and light vehicle fleet.
• Monitor compliance with policies and procedures, escalating issues where required.
• Understand site risks, support effective controls and safe work, and respond appropriately to events and recovery needs.
• Support a strong food safety and quality culture, proactively identifying and escalating issues that may affect safe, high-quality food.

This is a full-time permanent opportunity Monday to Friday, 8.00am to 5pm

As a team player and the go-to person in our team, you’ll display a high degree of integrity and professionalism while bringing a sense of fun and energy to the role. Not only will you have the drive to make things happen, but you will also have a natural ability to spot better ways of doing things. As a forward-thinking support professional, you’ll enjoy working with a down-to-earth, diverse and friendly team who value delivering quality efficiently and at pace.

To be successful in this role, you will have:

• Experience in an administrative or coordination role, with strong communication and customer service skills.
• The ability to build positive working relationships across all levels of the business.
• A proactive attitude, using initiative to solve problems and get things done.
• Strong organisational skills, with the ability to manage competing priorities.
• High attention to detail and a commitment to accuracy.
• Confidence using Microsoft Office and other business systems.

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other.

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Applications close at midnight on 23rd September 2026.