Site Administrator

Fonterra; Hamilton; Hybrid; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Health and well-being programs (med/mt

Flexible/hybrid working where possible

Employee recognition

Support for community involvement and/

Job summary

Fonterra Te Mātāpuna is seeking an administrative/coordination professional to support site operations in Waikato. You will handle document control, reporting, and PA duties for the Site Operations Manager while maintaining strong stakeholder relationships.

Key responsibilities include coordinating meetings, travel, procurement support, and fleet management, with a focus on accuracy and timely delivery in a busy, collaborative team environment.

Qualifications

• Experience in an administrative or coordination role.
• Strong communication and customer service skills.
• Ability to build relationships across all levels of the business.
• Proactive, organised with attention to detail.

Responsibilities

• Manage site administrative processes, documents, databases and systems, including site BCPs and continuous improvement of site procedures.
• Provide PA support for the Site Operations Manager.
• Sit on site leadership teams in a supporting role as required.
• Collect, analyse and summarise data to support reporting and decision-making.
• Coordinate meetings, travel, and site events including venues and catering.
• Handle visitor enquiries and site access, inductions.
• Support procurement, purchase orders, supplies and budget tracking.
• Manage the site pool car and light vehicle fleet.
• Monitor policy compliance and assist with risk controls and safe work.
• Support food safety and a quality culture and escalate issues as needed.

Skills

Administrative

Coordination

Communication

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

Established in 1968 and located in the heart of the Waikato’s dairying region, our Reporoa site has grown its capability to process 2.5 million litres of milk per day. Whether you are based locally or looking to relocate, this is a great opportunity to achieve balance while living in a lifestyle location such as Reporoa, Rotorua or Taupo, with their close proximity to a multitude of sporting and recreational pursuits. Rural or lakeside living in addition to having real career progression on the cards makes this a role not to overlook. With a supportive team onsite, this role will offer you everything you need.

Key responsibilities include:

• Manage site administrative processes, documents, databases and systems, including site BCPs and continuous improvement of site procedures, including PA support where required.
• PA support for the Site Operations Manager.
• Demonstrated experience sitting on Site or senior leadership teams in a supporting role.
• This role requires a high level of trust and confidentiality.
• Collect, analyse and summarise data to support accurate reporting and decision-making.
• Coordinate meetings, appointments, travel, customer and external visits, and site events, including venues and catering.
• Manage visitor enquiries, site access, inductions.
• Support procurement, purchase orders, supplies and budget tracking.
• Manage the site pool car and light vehicle fleet.
• Monitor compliance with policies and procedures, escalating issues where required.
• Understand site risks, support effective controls and safe work, and respond appropriately to events and recovery needs.
• Support a strong food safety and quality culture, proactively identifying and escalating issues that may affect safe, high-quality food.

This is a full-time permanent opportunity Monday to Friday, 8.00am to 5pm

As a team player and the go-to person in our team, you’ll display a high degree of integrity and professionalism while bringing a sense of fun and energy to the role. Not only will you have the drive to make things happen, but you will also have a natural ability to spot better ways of doing things. As a forward-thinking support professional, you’ll enjoy working with a down-to-earth, diverse and friendly team who value delivering quality efficiently and at pace.

To be successful in this role, you will have:

• Experience in an administrative or coordination role, with strong communication and customer service skills.
• The ability to build positive working relationships across all levels of the business.
• A proactive attitude, using initiative to solve problems and get things done.
• Strong organisational skills, with the ability to manage competing priorities.
• High attention to detail and a commitment to accuracy.
• Confidence using Microsoft Office and other business systems.

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

A Career of Opportunities | Ngā Mahi

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.

Applications close at midnight on 23rd September 2026.