Enterprise Business Process Lead

New Zealand Government; Wellington; On-site; NZD 94,000 - 127,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

Department of Conservation (DOC) seeks an experienced Enterprise Business Process Lead to drive enterprise-wide process management, governance and continuous improvement for conservation outcomes and operational excellence.

You will develop DOC's process framework, lead cross‑functional process optimisation, and build capability through coaching and training, with strong analytics and change-management skills.

Qualifications

• Experience leading enterprise-wide business process management, including design, mapping and optimisation.
• Knowledge of Lean, Six Sigma, BPM and Agile frameworks and BPMN notations.
• Experience establishing governance and ways of working in a large organisation.
• Experience leading change and building capability in process management.
• Strong analytical, problem-solving and relationship management skills.
• A tertiary qualification in business, process improvement or related field, or equivalent practical experience.

Responsibilities

• Develop and maintain DOC's enterprise business process framework, standards and governance model.
• Establish consistent methods, tools and templates for process design, documentation and management.
• Lead enterprise-wide process optimisation and continuous improvement initiatives.
• Build organisational capability in process management through coaching, mentoring and training.
• Monitor and report on process performance, using data to inform priorities.
• Partner with teams across DOC to support consistent and effective process management practices.

Skills

Process management

Process design

Process mapping

Process optimisation

Lean

Six Sigma

BPM

Agile

BPMN notation

Governance

Change management

Data analysis

Education

Tertiary qualification in business/process improvement

Tools

BPMN

Job description

Design and embed enterprise practices that support conservation outcomes and operational excellence$93,656.00 - $126,500.00Permanent full time, Wellington location preferredOur vision: Nature is thriving in Aotearoa | Te Oranga o te Ao TuroaMo te turanga | About the roleHelp shape how DOC works so we can achieve more for nature.The Department of Conservation Te Papa Atawhai (DOC) serves to protect and restore nature spaces and species across Aotearoa.We're looking for an experienced Enterprise Business Process Lead to lead enterprise-wide business process management, supporting conservation outcomes and operational excellence through simplified, standardised processes, governance frameworks and continuous improvement practices.As Enterprise Business Process Lead, you will:Develop and maintain DOC's enterprise business process framework, standards and governance modelEstablish consistent methods, tools and templates for process design, documentation and managementLead enterprise-wide process optimisation and continuous improvement initiativesBuild organisational capability in process management through coaching, mentoring and trainingMonitor and report on process performance, using data and insights to inform improvement prioritiesPartner with teams across DOC to support consistent and effective process management practicesBuild strong relationships across DOC and with external partners and agenciesClick here for the Role DescriptionNga pukenga me nga wheako | Skills and experienceIf you have some of following, we are keen to hear from you:Experience leading enterprise-wide business process management, including process design, mapping and optimisationKnowledge of process improvement methodologies and frameworks such as Lean, Six Sigma, BPM and Agile, and process modelling notations such as BPMNExperience establishing governance frameworks, standards and ways of working within a large, complex organisationExperience leading organisational change and building capability in process managementStrong analytical, problem-solving and relationship management skillsA tertiary qualification in business, process improvement or a related field, or equivalent practical experienceAn understanding of, or willingness to learn about, DOC's conservation, heritage and visitor management contextHe aha nga painga mou? | What's in it for you?DOC is committed to a culture where everyone can participate, thrive, and grow. We're driven by our values and behaviours, and are working towards being an organisation that is diverse, equitable, and inclusive by default.We also support flexible working arrangements for our kaimahi across Aotearoa, with options considered based on the role and in discussion with your leader.Want to know more?Tonoa inaianei | Apply nowApply online with your CV and cover letter outlining your relevant experience and motivation. We're unable to accept emailed applications or provide feedback to applicants not shortlisted.If you need any adjustments during the recruitment process, let us know and we'll try to accommodate.Salary: $93,656.00 - $126,500.00, depending on skills and experience.Eligibility: You must hold a valid NZ work visa that covers the duration of employment.Please note, we are not engaging with recruitment agencies for this role.'Ra whakakapi | Applications close at 11:59 pm on Friday, 30 October 2026.Me he patai ano, whakapa mai | For further enquiries, please contact Simon Rodger.