Engaging Member Communications Specialist

Medical Assurance Society NZ; Wellington; Hybrid; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Income Protection Insurance

KiwiSaver 6%

Job summary

Medical Assurance Society NZ in Wellington/Auckland is seeking a Communications Specialist on a 13-month fixed-term contract to bring our purpose, voice and values to life through high-quality member communications across channels.

You will develop engaging content for member communications, websites and campaigns, work with marketing, product, digital and compliance teams, and help maintain our tone of voice and accessibility standards.

Qualifications

• At least 3 years' experience in communications, content or marketing roles with a strong writing focus.
• Exceptional writing, editing and proofreading skills.
• Experience creating content for multiple audiences and channels.
• Knowledge of plain language principles and accessibility standards.
• Experience using content management systems, email marketing platforms and digital publishing tools.

Responsibilities

• Develop and deliver Member-focused communications across channels (email, web, social, publications).
• Create, edit and proofread engaging content for Member communications and campaigns.
• Coordinate, manage and execute BAU communications and key initiatives (AGM, Annual Report).
• Maintain MAS's tone of voice and writing standards across all communications.
• Collaborate with marketing, product, digital and compliance stakeholders to deliver high-quality content.
• Review and optimise communications to improve member engagement and effectiveness.

Skills

Strong writing

Editing

Proofreading

Content creation

Audience targeting

Plain language

Accessibility standards

Tools

CMS

Email marketing

Digital publishing tools

Job description

Medical Assurance Society NZ in Wellington/Auckland is seeking a Communications Specialist on a 13-month fixed-term contract to bring our purpose, voice and values to life through high-quality member communications across channels.

You will develop engaging content for member communications, websites and campaigns, work with marketing, product, digital and compliance teams, and help maintain our tone of voice and accessibility standards.