Ecommerce Performance & Forecasting Leader

The Warehouse Group; Auckland; Hybrid; NZD 120,000 - 170,000; Full time

Benefits offered by this job

Discounts across brands

Birthday leave & charity day off

Free parking & EV charging

WFH Fridays (1 day)

Onsite gym & café

Wellbeing & development programs

Job summary

The Warehouse Group is seeking an experienced Online Performance Analytics lead in Auckland. You will drive online commercial planning, forecasting and performance visibility across TWG’s online brands, translating complex data into actionable insights that influence sales, profit and customer outcomes.

You will build budgeting, forecasting and scenario models, work with Finance, Merchandising, Fulfilment, Marketing and Analytics teams, and mentor stakeholders on data-driven decisions.

Qualifications

• 6+ years’ experience in eCommerce, finance, commercial planning, digital analytics, business intelligence, trading performance or a related commercial environment.
• Strong commercial acumen and understanding of retail or online business performance drivers.
• Strong analytical and modelling capability, including advanced Excel, BI tools or equivalent
• Experience building forecasts, phasing models, scenario models, dashboards
• Ability to translate complex performance information into clear commercial implications, trade-offs and recommendations for senior stakeholders.
• Confident communication and influencing skills
• High attention to detail and strong organisational skills
• Knowledge of Salesforce Commerce Cloud, and/or GA4 would be a bonus

Responsibilities

• Drive online commercial planning, forecasting, performance visibility and insight-led optimisation across TWG’s online businesses.
• Translate complex data into clear commercial insights and prioritised actions across key value drivers such as traffic, conversion, AOV, margin and fulfilment cost.
• Build and maintain online budgeting, phasing, forecasting and scenario models across TWG brands to provide senior stakeholders with risk/opportunity views.
• Collaborate with Finance, Merchandise, Fulfilment, Marketing, Trade, Analytics, Digital Product and the Omni Experience team to align on online performance assumptions and priorities.

Skills

eCommerce analytics

Forecasting

Excel

BI tools

Dashboards

Stakeholder management

Communication

Tools

Salesforce Commerce Cloud

GA4

Job description

The Warehouse Group is seeking an experienced Online Performance Analytics lead in Auckland. You will drive online commercial planning, forecasting and performance visibility across TWG’s online brands, translating complex data into actionable insights that influence sales, profit and customer outcomes.

You will build budgeting, forecasting and scenario models, work with Finance, Merchandising, Fulfilment, Marketing and Analytics teams, and mentor stakeholders on data-driven decisions.