E-Commerce Customer Service Lead — Train & Elevate Support
Placements24
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Placements24 in Dunedin is seeking a Service Manager to lead the Dunedin plumbing service division. You will run day-to-day operations, lead service trades and office staff, and be accountable for profit targets and business development.
This permanent, full-time leadership role offers up to $140,000 plus a company vehicle, with the opportunity to shape service delivery for a NZ-owned operator and drive continued growth in the South Island.
Qualifications
- Experience in senior management or service management with P&L responsibility.
- Strong commercial and budget management skills.
- Proven ability to grow revenue and develop new business.
- Demonstrated leadership of high-performing teams.
- Solid knowledge of plumbing and service industry practices.
- Excellent communication, organization and decision-making abilities.
- Hold a full, clean NZ Driver Licence.
Responsibilities
- Own P&L performance, spotting opportunities and areas for improvement.
- Grow domestic and structured service work, including pull-through work.
- Support service contracts across the South Island.
- Oversee quoting and pricing, following up to win work and protect margin.
- Manage key accounts and make sure customer expectations are met.
- Work with the service coordination team to maximise trades utilisation.
- Collaborate with the Dunedin contracting teams to support the wider branch.
- Lead hiring, development, performance and remuneration reviews (HR support available).
- Champion health and safety, including audits and critical risk management.
Skills
Job description
Location: Dunedin | Employment Type: Permanent, Full-Time | Salary: Up to $140,000 + company vehicle
Are you a commercially minded leader who knows the plumbing and service industry inside out? Our client, a New Zealand-owned building services company delivering plumbing, drainage, gasfitting, electrical, mechanical and HVAC services nationwide, is looking for a Service Manager to lead their Dunedin plumbing service division.
This is a key leadership role for someone who can build a strong team, deliver commercially and take a successful business unit to the next level.
Reporting to the Regional Manager, you'll run the day-to-day operations of the Dunedin service business unit. You'll lead the service trades and office staff, and be accountable for profit targets and business development.
- Own P&L performance, spotting opportunities and areas for improvement
- Grow domestic and structured service work, including pull-through work
- Support service contracts across the South Island
- Oversee quoting and pricing, following up to win work and protect margin
- Manage key accounts and make sure customer expectations are met
- Work with the service coordination team to maximise trades utilisation
- Collaborate with the Dunedin contracting teams to support the wider branch
- Lead hiring, development, performance and remuneration reviews (HR support available)
- Champion health and safety, including audits and critical risk management
- Proven experience in senior management, operational leadership or service management
- Strong commercial acumen, including P&L and budget management
- A track record in business development and revenue growth
- Proven people leadership and the ability to build a high-performing team
- Strong understanding of the plumbing and service industry
- Excellent communication, organisation and decision‑making skills
- Full, clean New Zealand Driver Licence
- Certifying Plumber qualification (highly regarded)
- Gasfitting and/or Drainlaying qualifications
The package is up to $140,000 plus a company vehicle, in a permanent leadership role with an established NZ‑owned operator that invests in its people. You'll have real scope to shape and grow the division.
Your Schedule. Your Goals. Start Delivering with Uber Eats.
Delivering with Uber Eats is a flexible way to earn. You can earn quick cash on your own schedule and receive your earnings weekly.
Receive your earnings weekly.
You are your own boss. You decide how much or little you want to deliver.
Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want – anytime on the weekend or throughout the week.
Keep 100% of your tips.
Uber Eats is available for delivery in hundreds of cities, large or small, around the world. Deliver where you live.
- Be at least 18 years of age
- Have a valid driver’s license in your name and vehicle registration certificate if delivering by car, scooter, or motorbike
- Valid proof of ID
- Complete the Impairment Education module
- Consent to a background check
- For delivery by bike, complete and pass the bicycle safety test
No professional driving or delivery experience is required to deliver with Uber Eats. People from a wide range of backgrounds choose to deliver using the Uber Eats platform. If you have ever done delivery driving, rideshare, courier work, or transportation, you may want to also try delivering with Uber Eats.
Dunedin Westport Deep Sea Fishing School
Job Description
Are you aged between 16-24 recently un-employed, mid to long-term unemployed or just looking to change careers? The Westport Deepsea Fishing School could have an opportunity for you.
The Westport Deepsea Fishing School
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
