Duty Technician

Accor; Rotorua; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Staff accommodation

Dining discounts

Employee benefits

Heartist program

Job summary

Novotel & Ibis Rotorua Lakeside is seeking a practical, reliable Duty Technician to join our Engineering and Maintenance team. You will support day-to-day maintenance of the hotels, guest rooms and facilities, helping keep both busy hotels operating at their best.

We value hands-on problem solvers who can work independently or as part of a team, with good attention to safety and guest experience. Prior hotel maintenance or trades experience is a plus, and flexibility for a 7-day operation is

Qualifications

• Practical, reliable and hands-on approach to maintenance.
• Ability to use basic tools and carry out painting, carpentry, plumbing tasks.
• Willingness to work across a 7-day operation including weekends and public holidays.
• Experience in hotel maintenance or trades is advantageous.

Responsibilities

• Assist with general maintenance and repairs throughout the hotels.
• Paint and touch-up work in guest rooms and public areas.
• Basic carpentry, plumbing and general handyman tasks.
• Support preventative maintenance programmes.
• Respond to maintenance requests from hotel departments.
• Help maintain resort grounds, facilities and equipment.
• Support room maintenance and refurbishment projects.
• Keep work areas clean, safe and organised.
• Provide friendly and professional service to guests.
• Assist with other Engineering duties as required.

Skills

Practical

Reliable

Hands-on

Maintenance

Problem solving

Organised

Independent

Team player

Guest service

Physical fitness

Weekend availability

Tools

Basic tools

Job description

Novotel & Ibis Rotorua Lakeside Novotel & Ibis Rotorua Lakeside is looking for a practical, reliable and hands-on Duty Technician to join our Engineering and Maintenance team. This is a great opportunity for someone who enjoys variety, working with their hands and helping keep both busy hotels operating at its best.

Company Description

Novotel & Ibis Rotorua Lakeside Novotel & Ibis Rotorua Lakeside is looking for a practical, reliable and hands-on Duty Technician to join our Engineering and Maintenance team. This is a great opportunity for someone who enjoys variety, working with their hands and helping keep both busy hotels operating at its best.

About Us

Novotel & Ibis Rotorua Lakeside offer the perfect balance of business and leisure, welcoming guests from around New Zealand and around the world. Our team is passionate about creating memorable experiences through genuine hospitality, teamwork, and heartfelt service.

Job Description

About the Role

As a Duty Technician, you will support the Engineering team with the day-to-day maintenance and upkeep of the hotels, guest rooms and facilities.

Your Responsibilities Will Include

• Assisting with general maintenance and repairs throughout the hotels
• Painting and touch-up work in guest rooms and public areas
• Basic carpentry, plumbing and general handyman tasks
• Assisting with preventative maintenance programmes
• Responding to maintenance requests from hotel departments
• Helping maintain resort grounds, facilities and equipment
• Supporting the team with room maintenance and refurbishment projects
• Ensuring work areas are kept clean, safe and organised
• Providing friendly and professional service to guests and colleagues when completing maintenance work
• Assisting with other Engineering duties as required

About You

We Are Looking For Someone Who Is

• Practical, reliable and hardworking
• Comfortable using basic tools and equipment
• Confident completing general maintenance and painting tasks
• Able to work independently but also as part of a team
• A good problem solver with a positive attitude
• Organised and able to prioritise work
• Comfortable working around guests and in a busy hotel environment
• Physically capable of undertaking the requirements of the role
• Available to work across a 7-day operation, including weekends and public holidays as required
• Previous hotel, building, maintenance or trades experience would be an advantage, but we are willing to train the right person.

Additional Information

Why Join Us?

At Accor, you'll become part of a global hospitality family with opportunities to learn, grow, and build your career.

As a Heartist®, You'll Enjoy

• A supportive and inclusive team environment.
• Ongoing training and development opportunities.
• Career progression across Accor hotels locally and internationally.
• Staff accommodation and dining discounts through the ALL Heartist programme.
• Access to employee benefits and wellbeing initiatives.

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.