Domain Lead - Practice And Solutions

Foodstuffs North Island; Auckland; On-site; NZD 160,000 - 170,000; Full time

Benefits offered by this job

Learning & development

Flexible work options

Birthday day off

Car parking

Onsite café

Job summary

Foodstuffs North Island is seeking a Domain Lead - Practice & Solutions to lead and evolve our Business Systems & Platforms practice. This senior role influences functional consulting, technical leadership, business analysis and UX/UI across SAP, Salesforce, POS, supply chain and other enterprise platforms.

You will set direction for the practice, build standards, and empower Chapter and Team Leads to deliver practical, user-focused, sustainable solutions while growing internal

Qualifications

• Significant experience leading a complex multidisciplinary practice spanning functional consulting, technical leadership, business analysis and UX/UI across enterprise platforms.
• Strong SAP expertise, combined with experience across other enterprise applications and an understanding of how to maintain long-term platform health.
• An expertise setting practice standards and lifting quality and consistency across multiple teams, platforms and domains.
• Strong understanding of enterprise architecture, platform strategy and clean core principles, with the ability to balance immediate business needs against long-term sustainability.
• Experience embedding user-centred design and UX practices such as discovery, user research, journey mapping, prototyping, usability testing and accessibility into delivery.
• Strong senior stakeholder leadership, with the ability to simplify complex problems, present clear options, navigate trade-offs and influence business and technology decisions.
• Experience owning practice capacity, demand and financial planning, including balancing internal capability with external delivery partners.
• Strong commercial and vendor management experience, with a focus on achieving value from partners without creating long-term dependency.
• Proven experience building future-ready capability, including development pathways, performance management, recruitment and succession planning across multiple disciplines.
• Experience using or enabling AI responsibly to improve quality, productivity and practice capability, within appropriate data, security and governance frameworks.
• Experience working within scaled agile delivery environments, with a pragmatic approach to planning, continuous improvement and measurable outcomes.

Responsibilities

• Lead and shape the practice, setting clear standards for consulting, business analysis, technical leadership and UX/UI.
• Lead through other leaders, coaching and empowering Chapter and Team Leads to build strong, high-performing teams.
• Lift capability and consistency across disciplines, ensuring quality doesn’t depend on which team, platform or individual is delivering the work.
• Champion user-centred solutions, embedding UX, research, prototyping, usability and adoption into how we work.
• Promote clean core and sustainable solution design, reducing unnecessary customisation and supporting the long term health of our platforms.
• Partner with senior stakeholders and Enterprise & Solution Architecture to turn complex business needs into clear options, decisions and outcomes.
• Build future-ready capability, creating development pathways and strengthening leadership, consulting and specialist skills across the practice.
• Drive delivery excellence, improving quality, ways of working, governance and continuous improvement.
• Lead strong vendor and partner relationships, ensuring we get the right value while continuing to grow capability internally.

Skills

Domain leadership

Functional consulting

Technical leadership

Business analysis

UX/UI

SAP

Salesforce

POS

Enterprise platforms

Tools

SAP

Salesforce

Job description

$160,000 - $170,000 a year

Ko wai mātou – About us

Kia ora. We’re Foodies. You know New World, PAK’nSAVE and Four Square right? That’s us!

With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Our Support Centre is 1,500+ people strong, which includes 500+ IT employees, who all play a vital role in ensuring the cogs of our Co-op stay turning and our systems stay ‘byte’-sized and ‘bug’-free.”.

Te Tūranga – About the role

Join us for Domain Lead - Practice & Solutions to lead and evolve our Business Systems & Platforms practice.

This is a senior leadership role with broad influence across functional consulting, technical leadership, business analysis and UX/UI, working across, SAPSalesforce, POS, supply chain and other enterprise platforms

You’ll set the direction for how the practice operates, build strong standards and capability, and ensure we deliver solutions that are practical, user-focused and sustainable. Just as importantly, you’ll build leadership capability within the practice, empowering your Chapter and Team Leads to lead their people and disciplines effectively.

What you’ll do

• Lead and shape the practice, setting clear standards for consulting, business analysis, technical leadership and UX/UI.
• Lead through other leaders, coaching and empowering Chapter and Team Leads to build strong, high-performing teams.
• Lift capability and consistency across disciplines, ensuring quality doesn’t depend on which team, platform or individual is delivering the work.
• Champion user-centred solutions, embedding UX, research, prototyping, usability and adoption into how we work.
• Promote clean core and sustainable solution design, reducing unnecessary customisation and supporting the long term health of our platforms.
• Partner with senior stakeholders and Enterprise & Solution Architecture to turn complex business needs into clear options, decisions and outcomes.
• Build future-ready capability, creating development pathways and strengthening leadership, consulting and specialist skills across the practice.
• Drive delivery excellence, improving quality, ways of working, governance and continuous improvement.
• Lead strong vendor and partner relationships, ensuring we get the right value while continuing to grow capability internally.

Ngā painga - What we offer

We’re committed to providing awesome experiences for our people, including offering a range of benefits

• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).
• Flexible working options, a day off on your birthday, long service leave
• Free carparking - we’ve got over 1,000 carparks including EV plugs
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores

He kōrero mōu - About you

• Significant experience leading a complex, multidisciplinary practice spanning functional consulting, technical leadership, business analysis and UX/UI across enterprise platforms.
• Strong SAP expertise, combined with experience across other enterprise applications and an understanding of how to maintain long-term platform health.
• An expertise setting practice standards and lifting quality and consistency across multiple teams, platforms and domains.
• Strong understanding of enterprise architecture, platform strategy and clean core principles, with the ability to balance immediate business needs against long-term sustainability.
• Experience embedding user-centred design and UX practices such as discovery, user research, journey mapping, prototyping, usability testing and accessibility into delivery.
• Strong senior stakeholder leadership, with the ability to simplify complex problems, present clear options, navigate trade-offs and influence business and technology decisions.
• Experience owning practice capacity, demand and financial planning, including balancing internal capability with external delivery partners.
• Strong commercial and vendor management experience, with a focus on achieving value from partners without creating long-term dependency.
• Proven experience building future-ready capability, including development pathways, performance management, recruitment and succession planning across multiple disciplines.
• Experience using or enabling AI responsibly to improve quality, productivity and practice capability, within appropriate data, security and governance frameworks.
• Experience working within scaled agile delivery environments, with a pragmatic approach to planning, continuous improvement and measurable outcomes.

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [e-mail]. Accessibility support could include, interview location, sign language interpreter, assistive technology.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.