Dog Groomer — Grow with a Pet-First, Impactful Team

Petstock Group; Hamilton; On-site; NZD 41,176,000 - 78,920,000; Full time

Job summary

Petstock Group is seeking a motivated Dog Groomer to join our Hamilton team. You will deliver full grooming services for a variety of breeds, ensuring a positive customer experience and coordinating with the Store Manager for appointments and salon operations.

The role emphasizes safety, high grooming standards, and strong teamwork, with a focus on meeting sales targets and community engagement. 40 hours per week in Hamilton, NZ.

Qualifications

• Experience in professional dog grooming.
• Qualification in Grooming preferred, but not essential.
• Ability to create and embed strong safety practices throughout the salon and store.
• Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge.
• Physically fit, with the ability to lift heavy animals as required.
• Demonstrated experience in handling and working with live animals.
• Maintain advanced understanding of zoonotic and skin diseases and how to identify them.
• Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration.
• Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members.
• Strong attention to detail.

Responsibilities

• Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing and both generic and breed-specific clipping.
• Provide a positive and memorable grooming experience for all customers and their dogs.
• Coordinate the grooming salon and clients in conjunction with the Store Manager.
• Make client bookings.
• Assist store shop floor team when required, providing exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Maintain a consistently high standard of salon presentation and oversee stock management.
• Work with the Store Manager and team to ensure member program targets and expectations are consistently met.
• Proactively support local marketing opportunities and recruitment referral programs.
• Work with the team to achieve and exceed sales targets.
• Maintain a strong safety mindset with commitment to create a culture of safety within your team.

Skills

Dog grooming

Safety practices

Customer service

Brand knowledge

Animal handling

Education

Grooming certificate

Job description

Petstock Group is seeking a motivated Dog Groomer to join our Hamilton team. You will deliver full grooming services for a variety of breeds, ensuring a positive customer experience and coordinating with the Store Manager for appointments and salon operations.

The role emphasizes safety, high grooming standards, and strong teamwork, with a focus on meeting sales targets and community engagement. 40 hours per week in Hamilton, NZ.