Dog Control & Community Safety Officer

Auckland Council Group; Auckland; Hybrid; NZD 80,000 - 83,000; Full time

Benefits offered by this job

Flexible working conditions

Well-being focus

Diversity & inclusion

Job summary

Auckland Council is seeking an Animal Management Officer to respond to public calls, enforce dog and stock control, and support prosecutions. You will work in West Auckland from the Henderson Animal Shelter, with a 24/7 roster including morning and evening on-call shifts.

A NZ driver’s license is required, and you will join a team dedicated to community safety and responsible ownership. The role emphasizes public-facing compliance, conflict management, and excellent customer service in diverse

Qualifications

• Public-facing background in compliance or regulatory work.
• Ability to manage conflicts calmly and professionally.
• Strong customer service orientation and communication skills.

Responsibilities

• Respond to public complaints about dog and stock control within the Dog Control Act 1996 and council policies.
• Manage service requests including aggressive/barking dogs, dog attacks, wandering dogs, stock issues; assist prosecutions as needed.
• Work in the community, pro‑active patrols, and on-call shifts as part of a 24/7 roster; operate from Henderson Animal Shelter.

Skills

Public-facing compliance background

Conflict management

Customer service

Job description

Auckland Council is seeking an Animal Management Officer to respond to public calls, enforce dog and stock control, and support prosecutions. You will work in West Auckland from the Henderson Animal Shelter, with a 24/7 roster including morning and evening on-call shifts.

A NZ driver’s license is required, and you will join a team dedicated to community safety and responsible ownership. The role emphasizes public-facing compliance, conflict management, and excellent customer service in diverse