Dispatch/Trade Orders Team Member MEGA Papanui

Mitre 10; Papanui-Innes Community; Remote; NZD 55,000 - 75,000; Full time

Job summary

Smith's Mitre 10 MEGA Papanui, a locally owned Christchurch business, is hiring for a Dispatch/Trade Orders Team Member. This permanent full-time role (approx. 40 hours/week) involves accurate order picking, preparation, and dispatch while supporting customers and the broader dispatch team.

Applicants should have a passion for customer service, strong teamwork, and reliable work ethic. A NZ driver’s licence is required, with willingness to obtain a forklift licence with F endorsement if needed.

Qualifications

• A genuine passion for delivering outstanding customer service.
• Excellent teamwork skills and a positive attitude.
• Strong organisational and time management abilities.
• Good communication skills with a variety of customers and team members.
• A level of physical fitness for heavy lifting.
• Strong work ethic, initiative, and the ability to think on your feet in a fast-paced environment.
• Commitment to accuracy, reliability, and getting the job done right the first time.

Responsibilities

• Pick, prepare, and dispatch customer orders accurately and on time.
• Support customers and team members to ensure smooth daily operations.
• Contribute to a busy Dispatch team to achieve store goals.

Skills

Customer service

Teamwork

Organisational skills

Time management

Communication

Physical fitness

Initiative

Adaptability

Job description

Dispatch/Trade Orders Team Member MEGA Papanui

Smith's Mitre 10 MEGA Papanui is a proudly family-owned Christchurch business committed to delivering exceptional customer service to every customer, every time.

This is an exciting opportunity to join our busy Dispatch team and play a key role in supporting our customers and ensuring orders are accurately picked, prepared, and dispatched. You'll be part of a team dedicated to making Smith's Mitre 10 MEGA Papanui the destination of choice for trade professionals and DIY customers alike.

About the Role

This is a permanent full-time position, working Monday to Friday (approximately 40 hours per week).

Smith's Mitre 10 MEGA Papanui is a proudly family-owned Christchurch business committed to delivering exceptional customer service to every customer, every time.

This is an exciting opportunity to join our busy Dispatch team and play a key role in supporting our customers and ensuring orders are accurately picked, prepared, and dispatched. You'll be part of a team dedicated to making Smith's Mitre 10 MEGA Papanui the destination of choice for trade professionals and DIY customers alike.

About the Role

This is a permanent full-time position, working Monday to Friday (approximately 40 hours per week).

A full New Zealand driver's licence is required, along with a willingness to obtain a forklift licence with an F Endorsement if not already held.

What We’re Looking For

To be successful in this role, you’ll have:

• A genuine passion for delivering outstanding customer service
• Excellent teamwork skills and a positive attitude
• Strong organisational and time management abilities
• Good communication skills and the confidence to work with a variety of customers and team members
• A level of physical fitness and the ability to safely undertake heavy lifting
• A strong work ethic, initiative, and the ability to think on your feet in a fast-paced environment
• A commitment to accuracy, reliability, and getting the job done right the first time

Why Join Smith's Mitre 10?

At Smith's Mitre 10, you’ll be joining a locally owned business that values its people and provides opportunities for growth and development. You’ll work alongside a supportive team in a busy and rewarding environment where no two days are the same.

If you’re looking for a role where you can put your customer service skills, and can-do attitude to great use, we’d love to hear from you.

Closing Date: Thursday, 19 November 2026