Director of Golf Operations

Placements24; Queenstown; Sur place; NZD 150 000 - 190 000; Plein temps

Avantages offerts par ce poste

Golf privileges

Bonuses

Medical aid

Retirement fund

Professional development

Discounts on F&B & merchandise

Prestigious estate

Résumé du poste

Placements24 presents an exceptional opportunity for a Director of Golf Operations in Queenstown, NZ. Lead all golf-related activities across a premier estate, including course maintenance, shop operations, club fitting, tournaments, and a professional academy to deliver an outstanding member and guest experience.

The role requires a PGA qualification or equivalent, 8+ years in golf operations, and strong leadership with budgeting and software proficiency.

Qualifications

• Leadership and team management experience in golf operations.
• Strong customer service orientation with guest-focused mindset.
• Budgeting and cost control in a golf facility setting.
• Proficiency with golf management software and POS systems.

Responsabilités

• Oversee day-to-day operations of the golf facility, including course conditioning and guest services.
• Manage golf shop inventory, merchandising, and sales strategy for profitability.
• Organise and run tournaments, events, and social functions for members and guests.
• Supervise and lead golf staff, instructors, caddies, and shop attendants.
• Ensure top-notch course presentation in collaboration with the Head Greenkeeper.

Connaissances

Leadership

Customer service

Interpersonal skills

Budgeting

Golf operations

Formation

PGA Professional qualification

Outils

Golf management software

Point-of-sale systems

Description du poste

About the Role

Our client, a premier golf estate located in Queenstown , is seeking a dynamic and experienced Director of Golf Operations. This leadership role is responsible for the overall management and success of all golf-related activities on the estate, ensuring an exceptional experience for members and guests. You will oversee the golf course maintenance, golf shop operations, club fitting services, tournament organization, and the professional golf academy. The ideal candidate will possess a strong business acumen, a deep passion for golf, and a proven track record in managing golf operations within the **Leisure & Sports** industry. This position requires exceptional leadership, operational, and customer service skills to maintain the high standards expected of a prestigious golf destination. You will be instrumental in driving revenue, enhancing member satisfaction, and promoting the growth of golf within the community.

Key Responsibilities

• Oversee all day-to-day operations of the golf facility, including course conditioning, clubhouse amenities, and guest services.
• Manage the golf shop inventory, merchandising, and sales strategy to maximize profitability.
• Develop and execute marketing and promotional plans to attract new members and increase visitor play.
• Organize and manage a calendar of tournaments, events, and social functions for members and guests.
• Supervise and lead the golf professional staff, including golf instructors, caddies, and shop attendants.
• Ensure the highest standards of course presentation and playability, working closely with the Head Greenkeeper.
• Manage the golf operations budget, controlling expenses and identifying revenue enhancement opportunities.
• Develop and implement service standards to ensure an outstanding member and guest experience.
• Stay informed about industry trends and best practices in golf course and club management.

Requirements

• PGA Professional qualification or equivalent relevant experience in golf management.
• Minimum of 8 years of experience in golf operations management, with a proven track record of success.
• Strong understanding of golf course maintenance, golf shop operations, and tournament administration.
• Excellent leadership, team management, and interpersonal skills.
• Proficiency in golf management software and point-of-sale systems.
• Solid financial management and budgeting skills.
• Exceptional customer service orientation and problem-solving abilities.
• Passion for the game of golf and dedication to providing a superior experience.

Benefits

• Competitive annual salary of R.
• Performance-based incentives and bonuses.
• Complimentary golf playing privileges and discounts on F&B and merchandise.
• Opportunities for professional development and industry networking.
• Comprehensive medical aid and retirement fund contributions.
• A prestigious working environment within a renowned golf estate.