Digital Learning Analyst

JobSpace; Auckland; On-site; NZD 70,000 - 100,000; Full time

Job summary

Arup's Digital Technology group seeks a Digital Learning Analyst to design, deliver and improve digital learning across the firm. You will collaborate with service owners, project teams and stakeholders to ensure learning is relevant, engaging and impactful.

This 14-month fixed term role offers a unique opportunity to build expertise in digital learning, content creation and data-driven improvement while supporting adoption of tools across Arup globally.

Qualifications

• Experience designing or delivering digital learning or training.
• Strong communication and presentation skills.
• Experience creating engaging content (e.g. videos, documentation or online learning).
• Ability to analyse data and use insights to improve outcomes.
• A proactive, organised and improvement-focused mindset.
• Interest in digital tools and helping others develop their skills.

Responsibilities

• Design and deliver digital learning sessions across virtual, classroom and on-demand formats.
• Create engaging learning content including videos, guides, web pages and training materials.
• Conduct training needs analysis to identify capability gaps and define learning solutions.
• Analyse user activity data and feedback to evaluate effectiveness and improve learning outcomes.
• Support and coach colleagues in developing digital skills using learning technologies.
• Collaborate with stakeholders across Digital Technology and the wider business.
• Maintain high-quality learning materials and resources, ensuring they remain relevant and up to date.
• Contribute to continuous improvement of learning services and approaches.

Skills

Experience designing or delivering dig

Communication skills

Content creation (videos/docs)

Data analysis & insights

Proactive & organised mindset

Interest in digital tools & helping

Tools

Viva Engage

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

Arup's Digital Technology group is home to our Service Management Excellence team, a collaborative and forward-thinking group that drives best practice, service quality and continual improvement across our global technology landscape. We help shape the way Arup designs, delivers and operates its digital services, ensuring they are reliable, well-governed and continually evolving. As part of this team, you'll contribute to strengthening our Change Enablement practice, enabling safer, more predictable and more efficient change across our services.

Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it!

The Opportunity

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

As a Digital Learning Analyst, you'll play a key role in designing, delivering and improving digital learning across Arup. You'll work closely with service owners, project teams and stakeholders to ensure learning is relevant, engaging and impactful.

This 14-month fixed term role offers an excellent opportunity to build expertise in digital learning, content creation and data-driven improvement—while directly supporting the adoption of tools and services across the firm.

What's unique about this role — what's in it for you?

• You will contribute to the design and delivery of learning that directly supports how Arup works globally.
• You will create engaging content including training sessions, videos, guides and digital resources.
• You will work with global stakeholders, gaining exposure to a wide range of tools, services and use cases.
• You will use data and insights to shape learning strategies and continuously improve offerings.
• You'll be part of a small, supportive team where collaboration and professional growth are prioritised.

Growth and development opportunities

• Develop expertise in digital learning design, delivery and evaluation.
• Build capability in video production, content creation and learning technologies.
• Gain experience in analysing user data and translating insights into actionable improvements.
• Contribute to global initiatives supporting adoption of emerging technologies.
• Access Arup's learning resources, mentoring and global communities to grow your career.

Key responsibilities

• Design and deliver digital learning sessions across a range of formats (virtual, classroom and on-demand).
• Create engaging learning content including videos, guides, web pages and training materials.
• Conduct training needs analysis to identify capability gaps and define learning solutions.
• Analyse user activity data and feedback to evaluate effectiveness and improve learning outcomes.
• Support and coach colleagues in developing digital skills using learning technologies.
• Collaborate with stakeholders across Digital Technology and the wider business.
• Maintain high-quality learning materials and resources, ensuring they remain relevant and up to date.
• Contribute to continuous improvement of learning services and approaches.

What a typical day might look like

• Delivering a virtual training session or webinar to colleagues across multiple regions.
• Designing or refining learning materials such as guides, videos or course content.
• Reviewing feedback and data from recent sessions to identify improvements.
• Working with service teams to understand new tools or features and translate these into learning.
• Supporting colleagues via learning channels or communities such as Viva Engage.
• Collaborating with team members on new learning initiatives or campaigns.

Did you know: Our Digital Technology team are proud prior winners of the IT Team of the Year Award at the Chartered Institute of IT's UK IT Industry Awards.

Is this role right for you?

• Experience designing or delivering digital learning or training.
• Strong communication and presentation skills.
• Experience creating engaging content (e.g. videos, documentation or online learning).
• Ability to analyse data and use insights to improve outcomes.
• A proactive, organised and improvement-focused mindset.
• Interest in digital tools and helping others develop their skills.

What we offer you

At Arup, we care about each member's success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at Careers - Your Life at Arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.