Digital Channels & Content Advisor

Waikato Regional Council; Hamilton; On-site; NZD 65,000 - 85,000; Full time

Job summary

Waikato Regional Council is seeking a digital content professional to guide and support stakeholders, create and publish content across digital channels, and collaborate with subject matter experts to ensure accuracy and timeliness.

The role involves monitoring performance of digital channels and implementing improvements to enhance user experiences and accessibility across platforms.

Qualifications

• Experience using website content management systems and HTML
• Understanding of user experience, web accessibility and structuring online content for different audiences
• Customer-centric approach and strong collaboration skills
• Excellent written and verbal communication
• Ability to juggle multiple tasks while delivering accurate, creative work at pace

Responsibilities

• Provide trusted, timely and accurate digital guidance, advice and practical support to internal and external stakeholders
• Create, edit and publish content to Waikato Regional Council's digital channels
• Work with subject matter experts to ensure content is accurate and up to date
• Monitor, measure and analyse digital channel performance and recommend improvements

Skills

Content management

HTML

User experience

Web accessibility

Customer-centric

Education

Diploma in Web Development and Design or similar

2+ years digital communications experience

Job description

Waikato Regional Council is seeking a digital content professional to guide and support stakeholders, create and publish content across digital channels, and collaborate with subject matter experts to ensure accuracy and timeliness.

The role involves monitoring performance of digital channels and implementing improvements to enhance user experiences and accessibility across platforms.