Dental Front Desk Pro: Warm Welcome & Stable Mon–Fri

Abano Healthcare; Ōrākei; On-site; NZD 42,000 - 54,000; Full time

Job summary

Lumino St Heliers is seeking an experienced Receptionist to be the welcoming face of the practice, handling appointments, inquiries, and payments with a patient-focused approach. You will contribute to a smooth daily operation in a busy dental environment.

The role requires strong English communication, excellent organisational skills, and the ability to build rapport with patients in a team-oriented clinic setting in Auckland.

Qualifications

• Experience in dental, healthcare, or administration preferred.
• Exceptional customer service and helping others.
• Clear, confident English communication (verbal and written).
• Detail-oriented and able to multitask in a busy environment.
• Strong organisational and time-management skills.
• Proficient with computers and quickly learning new systems.

Responsibilities

• Create a professional and welcoming experience for every patient.
• Manage appointments and maintain an efficient practice schedule.
• Respond to patient enquiries in person, via phone, and online.
• Maintain accurate patient records and practice information.
• Process payments, discuss treatment costs, and assist with administration.
• Support the clinical team to ensure smooth day-to-day operations.
• Help maintain a professional and organized reception environment.
• Build positive relationships with patients and contribute to a supportive team culture.

Skills

Customer service

English communication

Attention to detail

Multitasking

Organisational skills

People-focused

Team player

Computer literacy

Job description

Lumino St Heliers is seeking an experienced Receptionist to be the welcoming face of the practice, handling appointments, inquiries, and payments with a patient-focused approach. You will contribute to a smooth daily operation in a busy dental environment.

The role requires strong English communication, excellent organisational skills, and the ability to build rapport with patients in a team-oriented clinic setting in Auckland.