Delivery Administator

New Plymouth District Council; New Zealand; On-site; NZD 60,000 - 63,000; Full time

Benefits offered by this job

People’s Package

Career paths

Learning & development

Job summary

New Plymouth District Council is seeking a Delivery Administrator to join the Sustainability and Infrastructure Team on a full-time, permanent basis. You will support the delivery of essential services by ensuring smooth day-to-day operations, coordinating with technical staff, contractors and customers, and keeping documentation and records up to date.

You will contribute to efficiency improvements, assist in budget tracking, manage contracts and reporting, and help deliver projects while

Qualifications

• Relevant degree or 2+ years in administration.
• Proven experience in customer service with strong relationship building.
• Ability to work independently and meet deadlines.
• Experience with budget tracking and contract administration.
• Excellent written and verbal communication skills.

Responsibilities

• Provide general administration support to deliver activities and initiatives.
• Assist in budget tracking and financial administration for projects.
• Prepare and maintain project documentation and records.
• Manage team meetings, scheduling, and minutes as required.
• Handle data entry, multiple databases, and reporting tasks with accuracy.
• Support customer service requests and liaise with Finance on contract accruals.

Skills

Administrative support

Budget tracking

CRM software

MS Office

Customer service

Decision making

Education

Relevant degree or 2+ years administration

Tools

Tech1 CRM

Microsoft Excel

Word/PowerPoint

Job description

Join Us at New Plymouth District Council!

Te Kaunihera-ā-rohe o Ngāmotu – New Plymouth District Council (NPDC) is shaping the future of our district. We’re here to serve our community and create a place where people love to live, work and visit. Guided by the principles of Te Tiriti o Waitangi, we’re committed to building strong partnerships that honour and celebrate our rich cultural heritage.

Our new vision –Thriving Today, Resilient Tomorrow reflects our commitment to supporting the wellbeing of our people and places now, while preparing our district for the challenges and opportunities ahead. Innovation, sustainability and collaboration drive everything we do as we deliver services and initiatives that help our communities flourish.

At Te Kaunihera-ā-rohe o Ngāmotu, we’re proud to be an inclusive and dynamic organisation that values people, creativity and progress. If you’re passionate about making a real impact and being part of something bigger, this is the place for you.

The Opportunity | Te āheinga

Are you an organised and proactive administrator who thrives in a fast-paced environment?

We're looking for a Delivery Administrator to join our Sustainability and Infrastructure Team on a full-time, permanent basis.

In this varied and rewarding role, you'll play a key part in supporting the successful delivery of essential services and projects by ensuring the smooth day-to-day operation of the team. Working closely with technical staff, contractors, customers and stakeholders, you'll provide high-quality administrative support while helping to enhance team performance and ensure legislative requirements, Council policies and procedures are met.

No two days are the same. You'll be the vital link that keeps information flowing, processes running efficiently and the team focused on delivering great outcomes for our community.

This is a fantastic opportunity for someone who enjoys variety, has exceptional attention to detail, and takes pride in delivering excellent customer service while contributing to meaningful infrastructure and sustainability initiatives.

• Provide general administration support to help deliver on activities and initiatives.
• Identify opportunities for process improvement within the team's administrative functions.
• Assist in budget tracking and financial administration for sustainability and infrastructure projects.
• Prepare and maintain project documentation, ensuring that records are up-to-date and accessible.
• Manage and organise team meetings, including scheduling, agenda preparation, and minutes when required.
• Respond to inquiries and requests for information when support is required in a timely manner in accordance with NPDC customer service standards.
• Collaborate with team members to implement efficiency enhancements.
• Prepare and compile reports, letters, and other documents.
• Assist the team with various technical administrative tasks, including maintaining registers, databases, and managing correspondence for contracts and activities.
• Handle data entry and management of multiple databases and reporting with accuracy.
• Monthly invoicing and reporting on contracts where required.
• Add to and induct new customers.
• Assist with the management of Customer service requests.
• Liaise with Finance teams on accruals on contracts and monthly remittance claims.
• Manage contract emails.
• Prepare and manage the license agreements for Resource Recovery.
• High level of computer technology competency and Microsoft Products, particularly Outlook, Word, Excel, and PowerPoint.
• Experience with Tech1 or other CRM software.
• Relevant degree or at least two years of administration.
• Proven experience in customer service with an ability to build positive working relationships and a focus on solutions.
• Ability to coordinate small initiatives.
• Excellent written and verbal communication skills.
• Proven ability to work independently and make decisions as required.
• Ability to handle variety and change with a proven ability to meet deadlines.
• Ability to advocate and promote the council’s objectives to a wide range of interest groups, schools, and the public.

Taranaki isn’t just a region - it’s a way of life. Here, you’ll find the perfect blend of career opportunities and lifestyle in one incredible place. Framed by the majestic Mounga Taranaki and the sparkling Tasman Sea, this is where you can hike world-class trails, surf uncrowded beaches and immerse yourself in a vibrant arts and culture scene – all within minutes of each other.

With affordable living, great schools and a strong sense of community, Taranaki is the ideal spot to live, work and raise a family. Whether you’re chasing adventure, craving tranquillity or looking for both, life here offers an unbeatable balance that makes every day extraordinary.

What We Offer | Ngā Ratonga

At New Plymouth District Council, we’re not just offering jobs – we’re building careers and creating a workplace where people thrive.

When you join us, you’ll discover:

• Clear career pathways - to help you grow and succeed
• Learning and development opportunities - that keep you ahead of the game
• Support for personal and professional growth - so you can be your best self

Plus, our People’s Package is designed with you in mind, covering five key pillars: Wellbeing, Development, Benefits, Culture and Recognition.

Because at NPDC, it’s not just about what you do – it’s about who you become.

You can expect to start in this permanent, full-time role with a salary of between $60,358 - $62,983.

Your wellbeing matters to us. We’re committed to creating an inclusive, supportive workplace where your contributions are valued and celebrated. Together, we’re shaping a vibrant future for New Plymouth - one step, one idea, one achievement at a time.

Applications close Sunday 12th July 2026

Be part of a council that values people, culture, and opportunity.

Te Kaunihera-ā-rohe o Ngāmotu is an equal opportunity employer (EOE), and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.