Database Reliability Engineer: Platform, AI & Observability

Xero; Wellington; Hybrid; NZD 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Remote-friendly facilities

Job summary

Xero is seeking a Software Engineer for its Database Reliability Team in Wellington. The role balances software development with database reliability to improve fleet tooling and efficiency across Xero’s database platform.

You will help keep the platform healthy, observable, and fast, addressing production issues before impact and collaborating with engineering teams to scale backend systems and enable AI-assisted workflows.

Qualifications

• Experience across .NET, C# and AWS environments.
• Practical knowledge of database platforms such as SQL Server, Amazon RDS, or PostgreSQL.
• Ability to build scalable backend tools and automate processes.
• Strong observability, performance tuning, and production-issue response.
• Design resilient software and leverage AI tools to optimise workflows.
• Collaborative mindset with willingness to mentor peers.

Responsibilities

• Split time roughly 50/50 between software engineering and database reliability.
• Build internal tooling to improve fleet management and database platform efficiency.
• Keep the platform healthy, observable, and performant; investigate issues before users are affected.
• Work with Xero engineers to scale backend systems and integrate AI-driven workflows.

Skills

.NET

C#

AWS

Backend engineering

Observability

AI tooling

Mentoring

Collaborative

Tools

SQL Server

Amazon RDS

PostgreSQL

Job description

Xero is seeking a Software Engineer for its Database Reliability Team in Wellington. The role balances software development with database reliability to improve fleet tooling and efficiency across Xero’s database platform.

You will help keep the platform healthy, observable, and fast, addressing production issues before impact and collaborating with engineering teams to scale backend systems and enable AI-assisted workflows.