Data Reliability Engineer

ASB Bank; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

ASB Bank is seeking a Site Reliability Engineer (Data Platform) to modernise and automate the management of a large-scale database and server environment in Auckland. You will design and implement automated patching, observability, and operational tooling to reduce manual effort and improve reliability.

You will work across cloud and on-premise environments, collaborating with database and platform specialists to raise resilience and efficiency, while applying modern engineering practices and

Qualifications

• Strong PowerShell scripting and automation experience.
• Experience managing Windows server environments.
• Experience building automation solutions in enterprise environments.
• Python development or scripting experience.
• Familiar with IaC principles and practices.
• Experience with Agile and DevOps environments.
• SQL experience with database technologies.
• Strong troubleshooting and problem-solving skills.
• Excellent communication, collaboration and documentation skills.
• Experience with Ansible or similar automation platforms.
• Experience with Airflow or workflow orchestration tools.
• Experience with observability and monitoring platforms such as Elastic.
• Knowledge of database services or database platform environments.
• Experience improving patching, compliance or operational management processes.
• Experience using AI-assisted development or problem-solving tools to improve efficiency and outcomes.

Responsibilities

• Design, build and maintain automation solutions that support server management and infrastructure operations.
• Develop and enhance automated patching pipelines across a large-scale database environment.
• Improve patch compliance, reliability and operational efficiency through automation.
• Support the ongoing management, maintenance and optimisation of critical server and database platforms.
• Investigate, troubleshoot and resolve issues arising from automated patching and infrastructure processes.
• Build tooling and workflows that reduce manual intervention and improve operational outcomes.
• Develop monitoring, reporting and observability solutions that provide greater operational visibility.
• Work with platform and database specialists to identify opportunities for automation and continuous improvement.
• Support both cloud and on-premise infrastructure environments.
• Contribute to modern engineering practices that improve resilience, scalability and service reliability.

Skills

PowerShell scripting

Windows server environments

Automation engineering

Python development

Infrastructure as Code (IaC)

Agile and DevOps

SQL and databases

Troubleshooting

Communication and documentation

Ansible

Airflow

Observability/monitoring (Elastic)

Database platform knowledge

Patching and compliance

AI-assisted tooling

Tools

Ansible

Airflow

Elastic

Job description

Site Reliability Engineer (Data Platform) (Software Specialist)

Build the automation that keeps critical services running

Keeping enterprise-scale platforms secure, stable and up to date takes more than operational excellence. It requires smart automation, modern engineering practices and people who can solve problems at scale.

We're looking for a Site Reliability Engineer (Data Platform) to help modernise and automate the systems and processes that support hundreds of critical database services across ASB. You'll play a key role in transforming how patching and server management is delivered, building solutions that reduce manual effort, improve reliability and help the team respond to increasingly ambitious operational timeframes.

This is an opportunity to work on complex infrastructure challenges at enterprise scale, combining hands‑on engineering with automation, observability and continuous improvement. If you enjoy solving operational problems, improving systems, and seeing the impact of your work in production environments, you'll find plenty to get stuck into here.

About the Team

You'll join a collaborative team within ASB's Data Platform environment responsible for supporting and evolving the database services that underpin critical business systems. The team manages a large and complex estate, with a strong focus on platform reliability, patching, automation and operational excellence.

As operational timeframes continue to reduce and expectations continue to grow, the team is investing heavily in automation to improve scalability, resilience and efficiency. You'll work alongside experienced database and platform specialists who value curiosity, ownership, practical problem‑solving and continuous improvement.

About the Role

This role exists to help modernise and automate the management of a large‑scale database and server environment. A key focus will be improving how infrastructure patching is planned, executed, monitored and remediated through automation.

You'll work across server management, patching automation, observability, reporting and operational tooling, using technologies such as PowerShell, Python, Airflow and Ansible to build solutions that improve efficiency, reduce operational risk and strengthen platform reliability. You'll help create more resilient and sustainable ways of working while contributing to the ongoing evolution of our automation capabilities.

Key Responsibilities

• Design, build and maintain automation solutions that support server management and infrastructure operations
• Develop and enhance automated patching pipelines across a large-scale database environment
• Improve patch compliance, reliability and operational efficiency through automation
• Support the ongoing management, maintenance and optimisation of critical server and database platforms
• Investigate, troubleshoot and resolve issues arising from automated patching and infrastructure processes
• Build tooling and workflows that reduce manual intervention and improve operational outcomes
• Develop monitoring, reporting and observability solutions that provide greater operational visibility
• Work with platform and database specialists to identify opportunities for automation and continuous improvement
• Support both cloud and on‑premise infrastructure environments
• Contribute to modern engineering practices that improve resilience, scalability and service reliability

About You

You're an engineer who enjoys solving infrastructure and operational problems through automation. You understand that keeping platforms reliable, secure and compliant requires more than simply maintaining systems. You're motivated by finding better ways of working, reducing manual effort and building solutions that scale.

You'll likely come from a Site Reliability Engineering, Platform Engineering, Infrastructure Engineering or Automation Engineering background and be comfortable working close to operational systems. You're hands‑on, curious and pragmatic, with strong troubleshooting skills and an appetite for learning new technologies.

You’ll enjoy working in a collaborative environment where you'll have the opportunity to influence processes, introduce new ideas and help shape the future of automation within a critical technology domain. The successful person will be comfortable working across multiple disciplines and willing to step in wherever they can add value.

Key Skills & Experience

• Strong PowerShell scripting and automation experience
• Experience managing or supporting Windows server environments
• Experience building and supporting automation solutions within enterprise environments
• Python development or scripting experience
• Experience with infrastructure operations, Site Reliability Engineering, Platform Engineering or Automation Engineering
• Experience with Infrastructure as Code (IaC) principles and practices
• Experience working within Agile and DevOps environments
• SQL experience and confidence working with database technologies
• Strong troubleshooting and problem‑solving skills
• Excellent communication, collaboration and documentation skills
• Experience with Ansible or similar automation platforms
• Experience with Airflow or workflow orchestration tools
• Experience with observability and monitoring platforms such as Elastic
• Knowledge of database services or database platform environments
• Experience improving patching, compliance or operational management processes
• Experience using AI‑assisted development or problem‑solving tools to improve efficiency and outcomes

Working for ASB

At ASB, we're committed to helping our people thrive both professionally and personally. We offer:

• Flexible and hybrid ways of working
• Ongoing learning and career development opportunities
• Access to banking, insurance and financial wellbeing benefits
• Health, wellbeing and employee assistance programmes
• Generous parental leave and family support initiatives
• An inclusive and supportive culture where different perspectives are valued
• The opportunity to work with modern technologies and solve complex problems at enterprise scale

Make an impact where it matters

This is an opportunity to shape how critical platform services are managed, patched and automated within one of New Zealand's largest technology environments. You'll work on meaningful engineering challenges, help improve the reliability and resilience of essential services, and continue growing your skills alongside experienced platform and data professionals.

To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture andperformance of our team.