Data & AI Workforce & Performance Manager

IAG; Wellington; On-site; NZD 150,000 - 210,000; Full time

Benefits offered by this job

KiwiSaver 4.5% employer contribution

Life insurance as standard

20 days annual leave + 5 MyLeave

Job summary

IAG New Zealand is seeking a Data & AI Workforce & Performance Manager to lead our Data & AI delivery people, balance capacity with business priorities, and guide performance and development across multiple squads.

You'll partner with Delivery, Product and capability leaders to ensure the right talent and skills are in place to achieve meaningful outcomes while sustaining a positive employee experience across Auckland, Christchurch, or Wellington.

Qualifications

• Experience leading people within agile, product, technology, data, AI, digital or transformation environments.
• Strong workforce planning and resource allocation experience across multiple squads, teams or competing priorities.
• Demonstrated success coaching individuals, building capability and developing high-performing teams.
• Experience setting objectives, managing performance and supporting talent and succession planning.

Responsibilities

• Lead the Data & AI workforce across delivery squads and enabling teams, creating an environment where people can perform, develop and succeed.
• Own workforce planning and resource allocation, balancing capability, capacity and business priorities across multiple squads.
• Partner with Delivery, Product and squad leaders to translate changing delivery demand into practical workforce decisions.
• Lead performance, coaching and development conversations that help individuals build capability and achieve their goals.
• Drive talent and succession planning, ensuring critical skills and future capability needs are identified and developed.
• Monitor workforce health, engagement and wellbeing, taking action to support sustainable performance and positive employee experiences.
• Provide workforce insights and recommendations to leaders, helping inform people, capacity and organisational decisions.

Skills

Leadership

Agile delivery

People management

Workforce planning

Resource allocation

Performance coaching

Stakeholder collaboration

Data & AI knowledge

Job description

At IAG, we're ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Lead the people powering Data & AI outcomes

Join us as we establish a new Data & AI operating model supporting IAG's New Zealand business. As Data & AI Workforce & Performance Manager, you'll create the conditions for our people to perform, grow and thrive across agile delivery squads and enabling teams.

This is a pivotal people leadership role focused on workforce planning, talent development, resource allocation and performance. Working closely with Delivery, Product and Capability leaders, you'll ensure we have the right people, skills and capacity aligned to business priorities while helping our teams build rewarding careers and deliver meaningful outcomes.

This is a permanent full-time role based in Tāmaki Makaurau (Auckland), Ōtautahi (Christchurch) or Te Whanganui-a-Tara (Wellington).

Ngā Mahi Hei Whakatutuki Māu | What You'll Do

• Lead the Data & AI workforce across delivery squads and enabling teams, creating an environment where people can perform, develop and succeed.
• Own workforce planning and resource allocation, balancing capability, capacity and business priorities across multiple squads.
• Partner with Delivery, Product and squad leaders to translate changing delivery demand into practical workforce decisions.
• Lead performance, coaching and development conversations that help individuals build capability and achieve their goals.
• Drive talent and succession planning, ensuring critical skills and future capability needs are identified and developed.
• Monitor workforce health, engagement and wellbeing, taking action to support sustainable performance and positive employee experiences.
• Provide workforce insights and recommendations to leaders, helping inform people, capacity and organisational decisions.

Ōu Pūkenga me ōu Wheako | What You'll Bring

• Experience leading people within agile, product, technology, data, AI, digital or transformation environments.
• Strong workforce planning and resource allocation experience across multiple squads, teams or competing priorities.
• Demonstrated success coaching individuals, building capability and developing high-performing teams.
• Experience setting objectives, managing performance and supporting talent and succession planning.
• The ability to influence leaders and connect workforce decisions with evolving business and delivery needs.
• Experience operating effectively in matrix environments where people leadership and delivery leadership work together.
• A pragmatic and people-focused leadership style that balances accountability, development and wellbeing.

Tā Mātau ki a Koutou| What We Offer

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what's important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Wednesday 25 November 2026 11:59PM NZDT

Tā Mātau Ratonga Tautoko | Adjustments & Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

He pitopito kōrero anō mō mātau | More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG's Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.