Data & AI Change Lead - Delivery

IAG; Wellington; Hybrid; NZD 150,000 - 190,000; Full time

Benefits offered by this job

KiwiSaver 4.5% employer contribution

Life insurance

20 days annual leave

MyLeave 5 days

Wellbeing payment

Parental leave 14 weeks

Learning opportunities

Job summary

IAG NZ is seeking a Data & AI Change Lead - Delivery to guide adoption of AI and data products across delivery squads. You’ll shape change strategies and partner with leaders to prepare teams for new ways of working, ensuring lasting impact across the business.

This permanent, full-time role offers flexibility to be based at locations across Aotearoa New Zealand, with opportunities to measure adoption outcomes and continuously improve change approaches.

Qualifications

• Experience leading organisational change within complex transformation.
• Strong stakeholder engagement and influencing across audiences.
• Experience in Agile delivery environments with cross-functional teams.
• Adaptable, pragmatic approach to delivering change in fast-moving settings.
• Exposure to AI, data, digital or enterprise-wide transformation programmes is valued.

Responsibilities

• Lead change initiatives that support the successful adoption of AI and data products, services and ways of working.
• Support delivery squads with showcases that help people understand what’s changing and the value of data and AI in practice.
• Partner with delivery squads, leaders and stakeholders to identify impacts, manage risks and prepare teams for change.
• Develop change strategies, plans and interventions for the Data & AI portfolio products to improve readiness and confidence.
• Collaborate with Business Change Managers and delivery teams to align change activity with business priorities.
• Influence stakeholders at all levels to support adoption, engagement and sustainable behavioural change.
• Track adoption outcomes and use insights to improve change approaches and readiness.

Skills

Change management

Stakeholder engagement

Agile delivery

Cross-functional collaboration

Strategic thinking

Hands-on delivery

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Join our small but mighty Data & AI change team doing things differently

Join us at an exciting time as we continue building an AI-native workforce at IAG NZ. As our Data & AI Change Lead - Delivery, you’ll join a curious, creative, hands-on data and AI Change team, ready to roll our sleeves up and do the hard mahi. We try new approaches, learn as we go and use data and AI in our own work, while helping others build the confidence to do the same. Working alongside delivery squads and leaders, and partnering with business change managers in impacted areas, you’ll work together to shape and deliver practical change activities that help people build confidence in new ways of working and support genuine adoption, embedment and lasting impact across the business.

This is a permanent full-time role with the flexibility to be based at one of our locations across Aotearoa New Zealand.

Ngā Mahi Hei Whakatutuki Māu | What You'll Do

• Lead change initiatives that support the successful adoption of AI and data products, services and ways of working.
• Support delivery squads with showcases that help people understand what’s changing, see the value of data and AI in practice, and share feedback.
• Partner with delivery squads, leaders and stakeholders to identify impacts, manage risks and prepare teams for change.
• Develop change strategies, plans and interventions for the Data & AI portfolio products, working with business change managers and delivery teams to improve readiness and build confidence.
• Collaborate with Business Change Managers and delivery teams to align change activity with business priorities.
• Influence stakeholders at all levels to support adoption, engagement and sustainable behavioural change.
• Track adoption outcomes and use insights to continuously improve change approaches and business readiness.

Ōu Pūkenga me ōu Wheako | What You'll Bring

• Experience leading organisational change within complex transformation, technology or business environments.
• Strong stakeholder engagement skills and confidence influencing across a range of audiences.
• Experience working in Agile delivery environments and collaborating with cross functional teams.
• A practical and adaptable approach to delivering change in fast moving environments.
• The ability to balance strategic thinking with hands on delivery.
• Exposure to AI, data, digital or enterprise-wide transformation programmes will be highly regarded.

Tā Mātau ki a Koutou| What We Offer

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Thursday 26 November 2026 11:59PM NZDT

Tā Mātau Ratonga Tautoko | Adjustments & Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

He pitopito kōrero anō mō mātau | More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.