Data & AI Change Lead - Delivery

IAG; Auckland; Hybrid; NZD 130,000 - 180,000; Full time

Benefits offered by this job

KiwiSaver 4.5% + life insurance

Annual leave 20 days + 5 MyLeave

Insurance discount on personal cover

Health & wellbeing payment

Parental leave 14 weeks

Learning & development access

Job summary

IAG NZ is hiring a Data & AI Change Lead - Delivery. You will drive adoption of AI and data products by leading change initiatives, coordinating with delivery squads and business change managers to ensure readiness and enduring impact.

The role blends strategic thinking with hands-on delivery in a dynamic environment. You will collaborate with stakeholders at all levels, shape change strategies, and measure adoption outcomes to continuously improve readiness and outcomes across the business.

Qualifications

• Experience leading organisational change within complex transformation, technology, or business environments.
• Strong stakeholder engagement and influencing across diverse audiences.
• Experience in Agile delivery and cross-functional collaboration.
• Practical, adaptable approach to fast-moving environments.

Responsibilities

• Lead change initiatives to enable adoption of AI and data products.
• Support delivery squads with showcases to communicate changes and value.
• Partner with leaders to identify impacts, manage risks and prepare teams.
• Develop change plans and interventions for Data & AI portfolio.
• Align change activity with business priorities across teams.
• Influence stakeholders to support adoption and sustainable change.
• Track adoption outcomes and continuously improve approaches.

Skills

Change leadership

Stakeholder engagement

Agile delivery

Change management

Strategic thinking

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Join our small but mighty Data & AI change team doing things differently

Join us at an exciting time as we continue building an AI-native workforce at IAG NZ. As our Data & AI Change Lead - Delivery, you’ll join a curious, creative, hands-on data and AI Change team, ready to roll our sleeves up and do the hard mahi. We try new approaches, learn as we go and use data and AI in our own work, while helping others build the confidence to do the same. Working alongside delivery squads and leaders, and partnering with business change managers in impacted areas, you’ll work together to shape and deliver practical change activities that help people build confidence in new ways of working and support genuine adoption, embedment and lasting impact across the business.

This is a permanent full-time role with the flexibility to be based at one of our locations across Aotearoa New Zealand.

Ngā Mahi Hei Whakatutuki Māu | What You'll Do

• Lead change initiatives that support the successful adoption of AI and data products, services and ways of working.
• Support delivery squads with showcases that help people understand what’s changing, see the value of data and AI in practice, and share feedback.
• Partner with delivery squads, leaders and stakeholders to identify impacts, manage risks and prepare teams for change.
• Develop change strategies, plans and interventions for the Data & AI portfolio products, working with business change managers and delivery teams to improve readiness and build confidence.
• Collaborate with Business Change Managers and delivery teams to align change activity with business priorities.
• Influence stakeholders at all levels to support adoption, engagement and sustainable behavioural change.
• Track adoption outcomes and use insights to continuously improve change approaches and business readiness.

Ōu Pūkenga me ōu Wheako | What You'll Bring

• Experience leading organisational change within complex transformation, technology or business environments.
• Strong stakeholder engagement skills and confidence influencing across a range of audiences.
• Experience working in Agile delivery environments and collaborating with cross functional teams.
• A practical and adaptable approach to delivering change in fast moving environments.
• The ability to balance strategic thinking with hands on delivery.
• Exposure to AI, data, digital or enterprise-wide transformation programmes will be highly regarded.

Tā Mātau ki a Koutou| What We Offer

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Thursday 26 November 2026 11:59PM NZDT

Tā Mātau Ratonga Tautoko | Adjustments & Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

He pitopito kōrero anō mō mātau | More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.