Customer Service & Vehicle Groomer — Wellbeing Perks

Snap Rentals; Nelson; Presencial; NZD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellbeing allowance

Exclusive discounts

Flexible monthly allowance

Descripción de la vacante

Snap Rentals in New Zealand is seeking a Customer Service Representative and Vehicle Groomer to welcome customers, process bookings, check vehicles and ensure a smooth rental experience.

You will groom vehicles to high standards, assist with the courtesy shuttle, and manage end-to-end rentals while supporting daily operations in a friendly team. A NZ driver license and strong customer service skills are valued.

Formación

• NZ driver licence (full or valid equivalent) required.
• Previous customer service experience with a genuine passion for helping people.
• Strong communication skills and confidence with a range of customers.
• Ability to stay calm under pressure, think quickly, and solve problems.
• Positive attitude, good work ethic and willingness to support the team.

Responsabilidades

• Welcome customers at the counter and assist with pickups and drop-offs to ensure a smooth process.
• Manage end-to-end rental process including bookings, vehicle checks, and returns.
• Groom and prepare vehicles to a high standard for the next hire.
• Support day-to-day operations and keep the depot clean and organised.
• Safely operate the courtesy shuttle when needed and follow internal processes.

Conocimientos

NZ driver licence

Customer service experience

Strong communication

Calm under pressure

Problem solving

Team player

Descripción del empleo

Snap Rentals in New Zealand is seeking a Customer Service Representative and Vehicle Groomer to welcome customers, process bookings, check vehicles and ensure a smooth rental experience.

You will groom vehicles to high standards, assist with the courtesy shuttle, and manage end-to-end rentals while supporting daily operations in a friendly team. A NZ driver license and strong customer service skills are valued.