Customer Service Team Member

Bunnings Limited (NZ); New Zealand; Presencial; NZD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team discount at Bunnings

Exclusive staff benefits

Parental leave benefits

Descripción de la vacante

Bunnings Group in New Zealand is seeking energetic team members who enjoy helping customers and sharing DIY know-how. You will assist shoppers, manage stock, and keep the store clean while delivering excellent service.

This role offers flexible hours, opportunities for growth, staff discounts, and a welcoming team culture that values inclusion and teamwork.

Formación

• Customer-focused and friendly approach to help shoppers.
• Able to learn product ranges and provide accurate information.
• Comfortable working in a fast-paced retail environment.

Responsabilidades

• Provide customers with a great in-store experience across the store.
• Manage stock and keep the store area clean and organized.
• Serve customers at checkout using the POS system.
• Collaborate with the team to deliver excellent service and a positive store atmosphere.

Conocimientos

Customer service

Cash handling

Stock management

Teamwork

POS system

Herramientas

POS system

Descripción del empleo

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

About the role: Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality. For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team.

What’s involved

• Provide our customers with the best experience across the store
• Be responsible for stock management, whilst ensuring a clean and tidy work environment
• Serve customers via our checkout registers
• Work as part of a supportive and inclusive team who make a difference to the community and have fun along the way

Who we’re looking for

We’re looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build – you could become the next future leader, product expert or trade specialist in-store, and we are committed to giving you the skills and showing you the ropes throughout your journey. Whether you have a green thumb, are into D.I.Y., looking for your first retail role or even a change in career, we would love to hear from you!

Nau mai, haere mai – you’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values.

You’ll need

• A genuine passion for customer experience
• To be able to approach, connect and confidently interact with customers
• An eagerness to learn about products and services
• To act with integrity, be safe and do your best
• The availability to work flexible hours (including late nights, early mornings and weekends)

EEO & Inclusion

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities.

We value te reo Māori and tikanga Māori, and we respect the whenua we do business on.

If you need any adjustments, just let us know - we’re here to help.

If you’ve got the experience, skills, and drive to grow – but don’t quite nail every part of the job description – we still want to hear from you.

Please note, you must be age 15 or over to apply for a role at Bunnings.

If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks.

We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together.