Customer Service

AWF New Zealand; Hastings; On-site; NZD 28,000 - 34,000; Full time

Job summary

AWF New Zealand in Hastings is seeking a hands-on Yard Person to join our busy timber and building supplies team. You will handle yard duties, assist customers, and support order preparation and sales.

This full-time role offers a competitive hourly rate, a supportive team environment, and opportunities to grow product knowledge and sales skills. Immediate start available for the right candidate.

Qualifications

• Experience with timber or building supplies preferred.
• Strong customer service and communication skills.
• Ability to work in a physically demanding environment.
• Forklift licence is advantageous but not essential.
• Must have the legal right to work in New Zealand

Responsibilities

• Assist customers with timber and building supply enquiries.
• Serve trade and retail customers in a friendly, professional manner.
• Prepare and pick customer orders accurately.
• Load and unload timber products and materials.
• Keep yard clean, safe, and well organised.
• Provide product advice and sales support; stock handling.

Skills

Timber knowledge

Customer service

Sales experience

Forklift license

Job description

Are you hands-on, customer-focused, and experienced working with timber products? AWF is seeking a reliable and motivated Yard Person to join a busy timber and building supplies business in Hastings.

About the Role

This is a varied role that combines yard duties, customer service, order preparation, and sales support. You'll play an important role in ensuring customers receive excellent service while helping maintain an efficient and organised yard.

Key Responsibilities

• Assisting customers with timber and building supply enquiries
• Serving trade and retail customers in a friendly and professional manner
• Preparing and picking customer orders accurately
• Loading and unloading timber products and materials
• Maintaining a clean, safe, and organised yard environmentProviding product advice and sales support
• Stock handling and general yard duties as required

What We're Looking For

• Previous experience working with timber or building supplies
• Good knowledge of timber products and their applications
• Strong customer service and communication skills
• Sales experience or confidence in recommending products
• Ability to work in a physically demanding environment
• Reliable, hardworking, and team-oriented attitude
• Forklift licence is advantageous but not essential

Must have the legal right to work in New Zealand

Pre-Employment Requirements

• Pass a pre-employment drug screen
• Consent to and pass a Ministry of Justice criminal history check

What's on Offer

• Competitive hourly rate
• Full-time hours with a well-established business
• Supportive team environment
• Opportunity to further develop your product knowledge and sales skills
• Immediate start available for the right candidate

If you're passionate about customer service, enjoy working with timber products, and want to be part of a great team, we'd love to hear from you.