Customer Service

AWF Group; Hastings; On-site; NZD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Full-time hours

Supportive team environment

Immediate start

Job summary

AWF Group in Hastings is seeking a reliable Yard Person to join our busy timber and building supplies yard. You will perform yard duties, assist customers, prepare orders, and support sales while maintaining an organized, safe environment.

The ideal candidate has experience with timber or building products, strong customer service skills, and the ability to work physically. A forklift licence is advantageous but not essential, and a valid right to work in New Zealand is required.

Qualifications

• Experience with timber or building supplies.
• Strong customer service and communication skills.
• Ability to work in a physically demanding environment.
• Forklift licence is advantageous but not essential.

Responsibilities

• Assist customers with timber and building supply enquiries.
• Serve trade and retail customers in a friendly and professional manner.
• Prepare and pick customer orders accurately.
• Load and unload timber products and materials.
• Maintain a clean, safe, and organised yard.
• Provide product advice and sales support.
• Stock handling and general yard duties.

Skills

Timber knowledge

Customer service

Sales awareness

Team player

Physical stamina

Tools

Forklift licence

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Are you hands-on, customer-focused, and experienced working with timber products? AWF is seeking a reliable and motivated Yard Person to join a busy timber and building supplies business in Hastings.

About the Role

This is a varied role that combines yard duties, customer service, order preparation, and sales support. You'll play an important role in ensuring customers receive excellent service while helping maintain an efficient and organised yard.

Key Responsibilities

• Assisting customers with timber and building supply enquiries
• Serving trade and retail customers in a friendly and professional manner
• Preparing and picking customer orders accurately
• Loading and unloading timber products and materials
• Maintaining a clean, safe, and organised yard environment
• Providing product advice and sales support
• Stock handling and general yard duties as required

What We're Looking For

• Previous experience working with timber or building supplies
• Good knowledge of timber products and their applications
• Strong customer service and communication skills
• Sales experience or confidence in recommending products
• Ability to work in a physically demanding environment
• Reliable, hardworking, and team-oriented attitude
• Forklift licence is advantageous but not essential

Must have the legal right to work in New Zealand

Pre-Employment Requirements

The successful applicant will be required to:

Pass a pre-employment drug screen

Consent to and pass a Ministry of Justice criminal history check

What's on Offer

• Competitive hourly rate
• Full-time hours with a well-established business
• Supportive team environment
• Opportunity to further develop your product knowledge and sales skills
• Immediate start available for the right candidate

If you're passionate about customer service, enjoy working with timber products, and want to be part of a great team, we'd love to hear from you.