Customer Sales Consultant - Dunedin

The New Zealand Automobile Association (Incorporated); Dunedin; Presencial; NZD 48 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free AA Membership for you and your wh

Birthday day off

Resumo da oferta

The New Zealand Automobile Association (AA) in Dunedin is seeking a Customer Sales Consultant to warmly welcome visitors, understand customer needs, and offer AA products in a fast-paced retail setting.

You will contribute to great customer outcomes while handling licensing and vehicle registrations, supported by training and career development opportunities. Join a diverse team at the AA Centre Dunedin.

Qualificações

• Provides exceptional customer service
• Demonstrates proven sales experience and ability to achieve KPIs
• Friendly, personable, with strong communication skills
• Proactive team player who learns and contributes to centre success

Responsabilidades

• Face of the AA in Dunedin, delivering customer‑centric service
• Identify customer needs and offer suitable AA products
• Process driver licensing and vehicle registration transactions

Conhecimentos

Customer service

Sales experience

KPI achievement

Communication

Team player

Willing to learn

Descrição da oferta de emprego

Working with the AA | Me mahi tahi tatou ki AA For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands. From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross‑functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our members and customers need. Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities. Come and work with us at our AA Centre in Dunedin! This is a full‑time position, Monday to Friday, 8.30am to 5pm, commencing in mid‑November.

What You'll Be Doing

Mō te Tūranga As the face of the AA in Dunedin, you will be offering a customer‑centric approach to everyone who visits our AA centre. As a Customer Sales Consultant, you will play an important role in identifying customer needs and providing them with the right AA products, ensure great customer outcomes in a fast‑paced retail environment, and be involved in a variety of tasks that includes processing driver licensing and vehicle registration transactions.

About You

• Enjoys providing exceptional customer service
• Proven sales experience and the ability to achieve KPIs
• Friendly and personable with exceptional communication skills
• Proactive team player
• Willing to learn and contribute to the success of our centre

What We Offer

• Free AA Membership for you and your whānau
• A day off for your birthday and 2 days wellbeing leave annually
• Training and career development
• Discounted insurance

If you're keen to take on a new challenge and passionate about delivering exceptional service, we’d love to hear from you.

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

Our recruitment process is people‑led and relationship‑focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.

From our humble beginnings as a motoring enthusiast’s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members. Our purpose of caring for our Members and the people, spaces and places that are important to them drives us and connects us as a team.