Customer Sales Consultant

AA New Zealand; Whangarei; Presencial; NZD 32 000 - 42 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Free AA Membership

Birthday day off

Wellbeing leave

Training and career development

Discounted insurance

Resumo da oferta

AA New Zealand in Whangarei is seeking a Customer Sales Consultant for a part-time role in our AA Centre. You will identify customer needs, present the right AA products, and assist customers with driver licensing and vehicle registrations in a fast-paced retail environment.

We value a proactive team player who thrives on delivering great service, achieving KPIs, and connecting with a diverse range of customers. The schedule is 28 hours across Tue-Fri with daytime hours.

Qualificações

• Demonstrated customer service excellence.
• Sales experience with KPI achievement.
• Excellent communication and teamwork.

Responsabilidades

• Identify customer needs and present the most fitting AA products.
• Process driver licensing and vehicle registrations for customers.

Conhecimentos

Customer service

Sales experience

KPIs

Confident communicator

Team player

Descrição da oferta de emprego

Working with the AA | Me mahi tahi tatou ki AA

For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands. From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members.

And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact. We’re investing in our people, platforms, and ways of working to stay ahead of what our members and customers need.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities. Come and work with us at our AA Centre in Whangarei!

This is a part-time position working 28 hours per week on the following schedule:

• Tuesday 8.30-17.00
• Wednesday 8.30-17.00
• Thursday 8.30-17.00
• Friday 8.30-12.30

What You’ll Be Doing | Mō te Tūranga

As the face of the AA in Whangarei, you will be offering a customer centric approach to everyone who visits our AA centre.

As a Customer Sales Consultant, you will play an important role in identifying customer needs and providing them with the right AA products, ensure great customer outcomes in a fast-paced retail environment, and be involved in a variety of tasks that includes processing driver licensing and vehicle registration transactions.

About You | Mōu

• Enjoys providing exceptional customer service
• Proven sales experience and the ability to achieve KPIs
• Confident communicator who can relate to a diverse range of customers
• Proactive team player who thrives in a fast-paced environment

What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• A day off for your birthday and 2 days wellbeing leave annually
• Training and career development
• Discounted insurance

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

Our recruitment process is people-led and relationship-focused—we do not use AI to screen or assess applications. Every application is reviewed by a real person, because we value potential, individuality, and the human stories behind each candidate.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.