Customer-Focused Retail Checkout Associate (Part-Time)

Woolworths Group; Invercargill City; On-site; NZD 30,000 - 36,000; Full time

Benefits offered by this job

Team discounts

Sonder support program (24/7)

Career growth opportunities

Job summary

Woolworths Group NZ is seeking a friendly Retail Checkout Team Member to deliver efficient service at the till, scan and bag orders, and assist customers with refunds and queries. Based in Invercargill, you’ll join a values-driven, down-to-earth team with flexible rostering and access to staff discounts, support programs, and opportunities within a large retail network.

Join a company that values diversity, teamwork, and proactive service.

Qualifications

• Excellent customer service is essential.
• Fast-paced environment with accurate cash handling.
• Clear and effective communication with customers and team.
• Integrity and alignment with Woolworths Group values and policies.

Responsibilities

• Deliver Efficient Checkout Service: Accurately scan and pack orders, minimise wait times, and handle refunds courteously.
• Engage and Resolve Customer Needs: Create positive customer interactions, respond to queries, and escort ahead,
• Support Cash Management: Assist with cash office activities including banking, reconciliations, and investigating variances.
• Maintain Store Standards & Safety: Ensure store areas are clean, organised, uphold uniform standards, and prioritise safety protocols.
• Contribute to Service Improvement: Provide feedback and ideas to enhance the overall customer experience.

Skills

Customer service

Cash handling

Communication

Teamwork

Job description

Woolworths Group NZ is seeking a friendly Retail Checkout Team Member to deliver efficient service at the till, scan and bag orders, and assist customers with refunds and queries. Based in Invercargill, you’ll join a values-driven, down-to-earth team with flexible rostering and access to staff discounts, support programs, and opportunities within a large retail network.

Join a company that values diversity, teamwork, and proactive service.