Customer-First Retail Associate — Team Discounts

Woolworths Group; Porirua; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career opportunities

Job summary

Woolworths Group NZ is seeking a Customer Service Associate to help shoppers and maintain the store’s presentation. This full-time position requires delivering outstanding service and contributing to a positive shopping experience.

You will engage with customers, resolve inquiries, support promotions, keep shelves tidy, and work with the team to ensure smooth daily operations while upholding safety standards. Join a diverse, energetic team shaping everyday shopping for Kiwis.

Qualifications

• Customer service experience or strong customer focus.
• Strong communication and interpersonal skills.
• Integrity and professionalism; uphold company values.
• Detail-oriented and proactive, escalate issues when needed.

Responsibilities

• Champion customer service & engagement by being highly visible and resolving inquiries and complaints.
• Ensure store presentation and stock quality with clean, organized shelves.
• Drive promotional execution with displays and signage.
• Support smooth operations by collaborating with the team to achieve daily objectives.
• Prioritise safety and compliance by following safety protocols and reporting hazards.

Skills

Customer service

Interpersonal skills

Integrity

Detail-oriented

Job description

Woolworths Group NZ is seeking a Customer Service Associate to help shoppers and maintain the store’s presentation. This full-time position requires delivering outstanding service and contributing to a positive shopping experience.

You will engage with customers, resolve inquiries, support promotions, keep shelves tidy, and work with the team to ensure smooth daily operations while upholding safety standards. Join a diverse, energetic team shaping everyday shopping for Kiwis.