Customer Experience Champion – FT or PT

Qjumpers; Manawatū-Whanganui; On-site; NZD 42,000 - 65,000; Full time

Job summary

Horowhenua District Council is seeking two Customer Experience Ambassadors to join our team in permanent roles, one full-time and one part-time (20 hours per week). You will deliver outstanding customer service and build strong relationships with internal and external stakeholders.

The roles require excellent communication, self-management, and proficiency with MS Office and databases. We value diversity and provide an inclusive workplace that supports career growth and meaningful community

Qualifications

• Excellent communication and relationship-building with internal and external stakeholders.
• Self-starter who can self-manage and prioritise tasks.
• Strong time management and organisational skills; attention to detail.

Responsibilities

• Deliver outstanding customer service to diverse stakeholders.
• Build and nurture relationships across the organisation and with external partners.
• Connect stakeholders with the right services and departments.
• Go the extra mile to ensure customer excellence and satisfaction.

Skills

Excellent communication

Stakeholder relationships

Self-motivation

Time management

Tools

MS Office

Databases

Job description

Horowhenua District Council is seeking two Customer Experience Ambassadors to join our team in permanent roles, one full-time and one part-time (20 hours per week). You will deliver outstanding customer service and build strong relationships with internal and external stakeholders.

The roles require excellent communication, self-management, and proficiency with MS Office and databases. We value diversity and provide an inclusive workplace that supports career growth and meaningful community