Customer Delight Executive

hhcil; Henderson-Massey; On-site; NZD 70,000 - 90,000; Full time

Job summary

hhcil is seeking a dynamic professional in Auckland, New Zealand, to engage with gynecologists and promote innovative stem cell technology applications in women's health. This role entails establishing partnerships with medical facilities, generating leads through outreach, and providing education to expecting parents.

The ideal candidate holds a relevant degree in Biotechnology and possesses strong communication skills and relationship-building abilities in the medical field. This position supports the expansion of awareness and collaboration around stem cell services.

Responsibilities

• Engage with gynecologists to promote advancements in stem cell technology.
• Establish partnerships with hospitals and clinics to promote company offerings.
• Generate leads by visiting medical facilities and conferences.
• Conduct presentations to educate expecting parents about stem cell technology.
• Distribute marketing materials in clinics to increase awareness.
• Represent the company at community activities to enhance brand relations.

Skills

Excellent communication and presentation skills

Strong relationship-building abilities with medical professionals

Knowledge of stem cell technology and its applications in gynecology

Ability to work independently and as part of a team to achieve targets

Education

B.Sc./M.Sc. in Biotechnology (preferably with a focus on stem cell research or reproductive health)

MBA in Marketing or equivalent business management experience

B.Pharm/M.Pharm (optional but desirable for understanding pharmaceutical/medical products)

Job description

Key Responsibilities:

1. Engage with Gynecologists:
   • Initiate and foster relationships with gynecologists to discuss and promote the latest advancements in stem cell technology, with a focus on its applications in women’s health and fertility.
2. Establish Partnerships:
   • Build and maintain strategic partnerships with hospitals, clinics, and gynecologists to expand the reach and influence of the company’s offerings in the medical community.
3. Lead Generation:
   • Actively generate leads by visiting hospitals, clinics, and medical conferences. Provide information and support to medical professionals to encourage collaboration and referrals.
4. Conduct Presentations:
   • Prepare and deliver informative presentations to expecting parents, educating them on the benefits of stem cell technology and related services.
5. Marketing Material Distribution:
   • Ensure that marketing and informational materials (brochures, posters, etc.) are prominently displayed in clinics and hospitals to increase awareness and understanding of the company’s services.
6. Community Engagement:
   • Represent the company at hospital activities such as Antenatal Care (ANC) sessions and baby showers, helping to create a positive experience and relationship with the brand among expecting parents.

Qualifications:

• Education:
  • B.Sc./M.Sc. in Biotechnology(preferably with a focus on stem cell research or reproductive health)
  • MBA in Marketingor equivalent business management experience
  • B.Pharm/M.Pharm(optional but desirable for understanding pharmaceutical/medical products)
• Skills:
  • Excellent communication and presentation skills
  • Strong relationship-building abilities with medical professionals
  • Knowledge of stem cell technology and its applications in gynecology
  • Ability to work independently and as part of a team to achieve targets