Customer-Centric Retail Associate | Evening Shifts & Discounts

Woolworths Ltd.; Wellington; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career possibilities

Job summary

Woolworths Ltd. in Wellington is hiring a customer service-focused team member to enhance the shopping experience with friendly, proactive support, resolving inquiries and helping customers quickly.

You will help ensure product availability, quality, and stock rotation, while maintaining appealing store presentation and smooth daily operations. Our NZ network of 185+ stores offers teamwork, diversity, and career growth in a practical, energetic culture that values care, respect, and delivering

Qualifications

• Customer-focused and able to engage with customers to resolve inquiries promptly.
• Strong communication skills for effective interactions with customers and team members.
• Demonstrates integrity and professional behavior in all work.
• Attention to detail and proactive in escalating issues when necessary.
• Flexible availability to work between 4:30pm and 6:30am.

Responsibilities

• Champion Customer Service & Engagement: Be highly visible, engage customers with personalized assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: Collaborate effectively with the team ("Swarm") for daily operations, maintaining store cleanliness and organization.
• Prioritize Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer-centric

Interpersonal skills

Integrity & professionalism

Detail-oriented

Flexible evening/night hours

Job description

Woolworths Ltd. in Wellington is hiring a customer service-focused team member to enhance the shopping experience with friendly, proactive support, resolving inquiries and helping customers quickly.

You will help ensure product availability, quality, and stock rotation, while maintaining appealing store presentation and smooth daily operations. Our NZ network of 185+ stores offers teamwork, diversity, and career growth in a practical, energetic culture that values care, respect, and delivering