Customer-Centric Retail Assistant: Growth & Discounts

Woolworths Supermarkets; Te Aroha; On-site; NZD 42,000 - 60,000; Full time

Job summary

Woolworths Supermarkets New Zealand – Te Aroha, North Island is seeking a customer-focused team member to help deliver outstanding service on the shop floor, assist customers with needs, and support daily store operations.

You will help maintain clean and well-presented shelves, process deliveries, and contribute to a safe, friendly and compliant shopping environment for customers across Aotearoa. The role is on site at Te Aroha and offers opportunities to grow with a national retailer.

Qualifications

• Customer service mindset with a focus on helping shoppers.
• Strong communication and interpersonal skills for effective interactions.
• Demonstrates integrity, professionalism and adherence to policies.
• Attention to detail and proactive issue escalation when needed.

Responsibilities

• Champion Customer Service: Be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries and complaints.
• Ensure Store Accuracy: Maintain precise inventory control, including verifying stock and conducting stocktakes, and meticulously perform all price integrity routines.
• Process Deliveries & Maintain Presentation: Accurately process deliveries in a timely manner and support store presentation by ensuring areas are clean and organised.
• Support Daily Operations: Collaborate effectively with the team and swam to achieve smooth daily operations and contribute to overall store objectives.
• Prioritise Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity

Detail-oriented

Job description

Woolworths Supermarkets New Zealand – Te Aroha, North Island is seeking a customer-focused team member to help deliver outstanding service on the shop floor, assist customers with needs, and support daily store operations.

You will help maintain clean and well-presented shelves, process deliveries, and contribute to a safe, friendly and compliant shopping environment for customers across Aotearoa. The role is on site at Te Aroha and offers opportunities to grow with a national retailer.