Court Registry & Case Management Specialist

New Zealand Government Joba; Auckland; Hybrid; NZD 61,000 - 81,000; Full time

Job summary

Ministry of Justice in New Zealand is seeking a Court Registry Officer for a 12-month fixed-term assignment in Palmerston North. You will support court operations, liaising with defendants, witnesses, family members, and legal and police stakeholders, while maintaining accurate case records.

You will handle court taking, customer service, and case management with careful attention to detail, clear writing, and the ability to adapt to evolving procedures within the judiciary.

Qualifications

• Attentive to detail with accurate handling of case information.
• Strong writing skills to take notes and summarise case details concisely.
• Self-awareness to work across diverse situations and customers.
• Ability to manage multiple tasks and conflicting priorities.
• Openness to learning legislation and court processes as they evolve.
• Resilience when dealing with sensitive cases and high-volume workload.

Responsibilities

• Court taking to facilitate running of the court, including introducing Judges and managing court administration.
• Provide customer service across in-person, phone and email channels in the court environment.
• Case management and data entry to ensure files are accurate and up to date.

Skills

Attentive to detail

Skilled writer

Self-aware

Multi-tasking

Willing to learn

Resilient

Job description

Ministry of Justice in New Zealand is seeking a Court Registry Officer for a 12-month fixed-term assignment in Palmerston North. You will support court operations, liaising with defendants, witnesses, family members, and legal and police stakeholders, while maintaining accurate case records.

You will handle court taking, customer service, and case management with careful attention to detail, clear writing, and the ability to adapt to evolving procedures within the judiciary.