Course Advisor

Yoobee Colleges Ltd.; Auckland; On-site; NZD 42,000 - 64,000; Full time

Job summary

Yoobee Colleges in Auckland seeks a proactive enrolments and student engagement specialist to build relationships with stakeholders and respond to inquiries from prospective students. You will work with tutors, career teams and product specialists to showcase Yoobee Colleges’ courses and opportunities.

The role focuses on driving enrolments, providing course information, and delivering a positive applicant experience across phone, email, web and text channels.

Qualifications

• Proven sales experience with a focus on building relationships.
• Energetic, positive and personable approach to engagement.
• Strong organisation and administration capabilities.

Responsibilities

• Develop and nurture relationships with stakeholders to support enrolments and brand awareness.
• Engage with prospective students, providing information on courses and study opportunities.
• Respond promptly to enquiries via phone, email, web and text with a positive student experience.
• Collaborate with tutors, career teams and product specialists to promote Yoobee Colleges’ offerings.
• Highlight benefits of studying at Yoobee Colleges to aid enrolment decisions.
• Support community engagement initiatives to strengthen Yoobee Colleges’ presence.

Skills

Sales experience

Relationship building

Energetic & personable

High energy & patient

Multi-tasking

Admin skills

Customer focus

Job description

Job Description

In this role, you will develop and nurture meaningful relationships with stakeholders to support enrolments and brand awareness in the community by working closely with our talented tutors, career team and product specialists to really bring our courses to life. You will also respond to all incoming enquiries from prospective students (phone, email, web, text) with pace and showcase the unique advantages of what Yoobee Colleges offers students.

Key Responsibilities will include:

• Building and maintaining strong relationships with key stakeholders to drive student enrolments and brand awareness.
• Engaging with prospective students, providing information and guidance on courses and study opportunities.
• Responding promptly to enquiries via phone, email, web and text, delivering a positive student experience.
• Collaborating with tutors, career teams and product specialists to promote Yoobee Colleges' courses and offerings.
• Showcasing the unique benefits of studying at Yoobee Colleges, helping prospective students make informed enrolment decisions.
• Supporting community engagement initiatives to strengthen Yoobee Colleges' presence and attract prospective students.

Qualifications

In this role, you will be helping students take the first step in a journey that will foster their passion. Success is showing students just how far their qualification can take them.

You will have the following skills/experience:

• Demonstrated success in a general sales position with proven experience and confidence in building relationships
• Energetic, positive, outgoing, and personable
• High energy but patient, supportive and empathic
• Comfortable with a busy workload and multiple projects
• A strong administrator with excellent system skills
• Customer focused and driven to do their best all the time.

Additional Information

Why Join Yoobee Colleges?

At Yoobee Colleges, you'll be part of a passionate and collaborative team dedicated to helping students turn their interests into rewarding careers. Join a creative, supportive environment where your contributions make a real difference in shaping students' futures.

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.