Coordinator, People Services

DKSH; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

DKSH is seeking a Coordinator for People Services to deliver high-quality HR operational support across Australia and New Zealand. You will work with HR Business Partners, Payroll and Talent Acquisition to ensure accurate, compliant HR processes and an excellent employee experience across the lifecycle.

Your responsibilities include coordinating lifecycle transactions, onboarding, HR data management, and providing HR advisory support.

Qualifications

• Diploma or tertiary qualification in HR, Business Administration, or related field (desirable).
• 2+ years' experience in HR, People Services, or Shared Services.
• Experience with HRIS platforms.
• Excel capability with reporting and data management.
• Solid knowledge of ANZ employment legislation, HR practices and data privacy.

Responsibilities

• Coordinate employee lifecycle transactions (transfers, promotions, terminations) and prepare contracts/variation letters.
• Provide HR advisory support, act as first HR contact and support remuneration reviews and HR projects.
• Process HR-related purchase orders and invoices; maintain HR documentation and templates.
• Manage onboarding activities, induction programs and liaise with managers for a smooth start.
• Maintain accurate employee records, support audits, assist with HR system testing and implementation.
• Provide administrative support to Talent Acquisition (scheduling, documentation, candidate coordination).
• Maintain training records, support compliance learning, run participation reports.

Skills

Attention to detail

Organisational skills

Prioritisation

Communication

Education

Diploma or tertiary HR/Business Admin qualification

Tools

HRIS platforms

Microsoft Excel

Job description

At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to expand their reach in Asia and beyond, we drive growth across our Business Units: Consumer Goods, Healthcare, Performance Materials, and Technology.

About the Role

The Coordinator, People Services provides high-quality HR operational and administrative support across Australia and New Zealand (ANZ), ensuring an exceptional employee experience throughout the employee lifecycle. Working closely with HR Business Partners, Payroll, Talent Acquisition, and business stakeholders, this role keeps HR processes accurate, compliant, and continuously improving.

What You Will Deliver

Employee Lifecycle Transactions - Coordinate transfers, promotions, and terminations. Prepare contracts, variation letters, and employment documentation within agreed service levels

HR Advisory Support - Act as a first point of contact for HR enquiries, escalating complex matters to HR Business Partners and supporting remuneration reviews, performance cycles, and HR projects

HR Administration - Process HR-related Purchase Orders and invoices, maintain HR documentation and templates, manage correspondence, support reporting needs, and complete other HR administrative tasks that contribute to efficient People Services operations

Onboarding & Induction - Manage onboarding activities, organise induction programs, and liaise with managers to ensure a smooth and engaging commencement experience for new starters

HR Data & Systems - Maintain accurate employee records, ensure data integrity, support audits, resolve discrepancies, and assist with HR system testing and implementation

Recruitment Administration - Provide administrative support to the Talent Acquisition team, including scheduling, documentation, and candidate coordination

Learning & Compliance - Maintain training records, process compliance learning requirements, support learning campaigns, and generate participation reports

What You Bring

Diploma or tertiary qualification in Human Resources, Business Administration, or a related field (desirable)

2+ years' experience in HR, People Services, or Shared Services, with hands-on exposure to employee lifecycle processes and HR systems

Experience working with HRIS platforms

Intermediate to advanced Microsoft Excel capability, with strong reporting and data management skills

Solid knowledge of ANZ employment legislation, HR practices, and data privacy requirements

Exceptional attention to detail, strong organisational skills, and the ability to manage competing priorities in a fast-paced environment

A customer-focused communicator with high discretion, a collaborative approach, and a continuous improvement mindset

Why DKSH

Ready to make an impact? Join a high-performing team where your work shapes every employee's experience and supports DKSH's growth across ANZ. If you're organised, proactive, and passionate about great HR delivery, this is your opportunity to be the difference.